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Compnova Menu
Compnova Menu

24 x 7 Support Services

The use of remote support services from locations across the globe has become the standard and most effective way of doing business. Apart from being cost-effective, choosing to opt for remote support services can help you gain the right set of skills combined with superior quality output.

CompNova's 24x7 Support Services covers an unlimited number of support areas including service desks, production support and application maintenance to name a few. Our superior quality service personnel cater to all your technical as well as non-technical needs with equal perfection and dedication. Furthermore, all our services are provided under a strict framework of service level agreements (SLA's) covering all aspects of remote control and diagnostics.

24x7 Support Services offered by CompNova

  • IT Infrastructure Support Services
  • On-call emergency support
  • LCD displays for application monitoring and dashboards
  • Audio facilities including polycom for conference calls and VOIP phones with dedicated bandwidth
  • Video facilities inclusive of video conferencing
  • Dedicated 2 MBPS (1:1) Internet Leased Lines
  • Provision of laptops and high-speed broadband connectivity

  • Remote Support Services
  • Provision of remote support in 24x7, 24x5, 11x5 and 8x5 time brackets
  • SLA driven solutions and services
  • Production support (levels 1,2 and 3) for packaged and custom applications based on the onsite-offshore model
  • Accessibility of integrated process and technology platforms
  • Availability of unlimited organizational resource pool and other shadow resources

  • 24x7 Command Center Services
  • Provision of LCD displays for monitoring
  • Preparation of dashboards
  • Special war rooms for troubleshooting

  • Dedicated ODC Services
  • Provision of dedicated connectivity
  • Availability of isolated networks
  • Secure physical access systems

  • Customized Reporting/ Interactive Dashboard Services
  • Customized reporting services including the provision of customized reports and interactive dashboards to provide assistance for successful decision making.

  • Personnel Management Support Services
  • Customized Personnel Management solutions for all areas of personnel management including team building, communication solutions and training & development.

Why choose CompNova?

When you choose CompNova you gain improved system availability, decreased total cost of ownership and dedicated support that will help you eliminate all critical points of failure.

Here are few of our many advantages:

  • Superior support resources: Our 24x7x365 secure command centers strive to deliver proactive and comprehensive support to end users.
  • Assured data security: At CompNova we ensure that top priority is placed on the security of all data and applications.
  • Constant performance monitoring: Our performance monitoring of remote service delivery and financial costs helps you keep in line with projected costs.
  • Offer of consulting support: Our consulting support is inclusive of crisis management specialists who offer expert suggestions in all areas of IT management, maintenance and support.
  • Cost-effective services: Our customized 24x7 support services come at an attractive price range that can help bring about a significant reduction in overall expenses.

This email address is being protected from spambots. You need JavaScript enabled to view it.today and we can help you find a suitable support solution.

Embedded System

In the present scenario it has become common place to acknowledge that every aspect of our business and personal life contain the use intelligent technologies. We see these intelligent technologies being implemented in various areas of everyday life, from intricate medical procedures which have been enabled by these advanced technologies to simple personal devices that use smart technology to the innovative technology used in automobiles and transportation. At the bottom of all these smart solutions lies Embedded Systems technology which enables manufacturers to provide users with various smart products.

CompNova has established itself as one of the front-runners in the area of Embedded Services by delivering a wide variety of end-to-end services, including design, development, testing and QA, for embedded and real-time systems to manufacturing companies around the world.

Our global delivery centers cater to the following industry verticals.

  • Automation and Control
  • Medical Devices
  • Mobile and Wireless
  • Automotive
  • Office Automation
  • Consumer Electronics
  • Storage, Networks and Computing

Whatever your technological challenge maybe, CompNova has both the technological expertise and multi-skilled engineers needed to provide an effective solution. CompNova's technological expertise covers the entire range of Languages, Development Environments, Protocols, Mobile Platforms, RTOS, Hardware and other devices.

CompNova's Offerings in the field of Embedded Systems

CompNova offers a wide array of customized design, development and support services for Embedded Systems that cover all possible layers of technology through the different phases of a product lifecycle.

Our offerings in the field of embedded systems include:

  • Applications for mobile and handheld devices
  • Protocol handler and stack implementation
  • Firmware development
  • Device driver development
  • UI/MMI development
  • Security solutions using biometrics and smart cards
  • Development of tools, utilities, soft emulators and system simulators
  • Test automation, device testing and compatibility testing
  • Network management systems including GUI application

Choose CompNova and gain a competitive edge over your rival contenders

At CompNova, all Embedded Services testing is done in client replicated test environments and simulated real-time environments. This enables our clients to achieve a much faster time to market ratio when compared to their competitors. Our clients also receive further value to their engineering efforts with the use of high quality standards-based components. This when added to our tightly controlled processes and reusable delivery models give clients a winning combination that help them gain a competitive edge over their contenders.

Contact Us and gain access to our wide range of design, development and support services for Embedded Systems.

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Enterprise Mobi

The provision of timely access to critical information can play an important role in making vital business decisions and staying ahead of your competition. This is especially true with a fast growing organization that needs quick access to data on its suppliers, investors, and customers.

CompNova provides professional Enterprise Mobility Solutions that assist businesses to execute their mobility strategies through existing enterprise applications and through the creation of new mobile applications that focus on enhancing customer and employee experience. We offer a strategic approach to mobility by offering increased accuracy of centralized data through the convergence of voice and data and make global communications simpler for you.

CompNova's Enterprise Mobility Solutions:

Our extensive experience includes providing Enterprise Mobility Solutions to global customers across a wide a range of verticals such as Manufacturing, Education, Insurance, Retail, Healthcare, Banking and Financial Services. We have successfully implemented customized solutions across mobile platforms including Windows Mobile, BlackBerry, iPhone, iPad, Android, Symbian, J2ME and Brew.

At CompNova, we use our advanced technology and domain expertise to create the most effective technology ecosystem from the many evolving mobile technologies. Our solutions include

  • Providing apt methodologies to select an application delivery approach
  • Creating a consulting framework based on approach and domain knowledge to formulate an enterprise-wide mobility strategy
  • Offering in-depth understanding of rapidly evolving mobile technology solutions for creating a futuristic technology ecosystem
  • Deploying expert teams to implement and update your mobility infrastructure
  • Providing adequate support and management for all existing mobility infrastructure

CompNova's Wide Range of Benefits:

At CompNova we continuously strive to provide innovative avenues for challenging mobility technology options. For the most part, our mobility solutions not only bring marked improvements to the mobile worker but also deliver key enhancements to the broader business process.

Choosing CompNova as your Enterprise Mobility Solutions partner can help you gain the following benefits.

  • Noticeable reductions in operating costs
  • Better management of a decentralized workforce
  • Enhanced data timeliness and overall quality
  • Improved customer satisfaction
  • Greater time reduction in the process cycle
  • Increased end user productivity
  • Better remote mobile device management
  • Compliance with government regulations

Challenged by the complexity involved in finding the right Enterprise Mobility Solution for your enterprise? Contact Usand we will get back with an appropriate mobility solution that is bound to reduce costs, improve operational excellence and enhance customer experience.

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Web Technology

Web Technology has been heralded as the most important technology since the web itself was invented. Web-based eCommerce solutions, eLearning applications and enterprise social networking have created endless possibilities for businesses to launch successful eBusiness initiatives.

We at CompNova understand this complex web ecosystem and offer our clients the opportunity to tap into the numerous capabilities across the entire web technology spectrum. Our web technology solutions integrate the use of middleware integration, portal development frameworks, application servers, and content management solutions, on the latest technology platforms such as Microsoft.NET and J2EE, and increase operational efficiency, boost ROI, and create a platform for continuous business innovation.

Web Technology Solutions from CompNova

CompNova has provided web technology solutions to clients ranging from various industries including telecommunications, financial services, insurance, manufacturing, retail, energy and utilities. Our expertise in Web Technology Solutions range across diverse areas of specializations, including

  • SAAS Services
  • SOA Services
  • Web 2.0
  • Architecture Services
  • Portal and Content Management
  • Verification and Validation Services
  • Enterprise Value Chain Integration
  • Workflow and Business Process Management
  • Performance Engineering and Enhancements
  • Security and User Management
  • Knowledge Management and Enterprise Social Networking

Benefits of using CompNova's Web Technology Solutions

At CompNova we make sure that all new web based products and service delivery models are cost-effective and within the clients total budget. Plus we ensure that all solutions are developed using best practices, industry standards, re-usable code assets, process handbooks, architectural frameworks, security guidelines and assessment methodologies.

Choosing us will also help you gain numerous other benefits. Here are a few.

  • We provide our clients with a proven framework for deploying robust web eco systems.
  • We are equipped with years of experience in developing solutions that address web developmental challenges.
  • We present a deep expertise, knowledge and understanding of the essential information technology and business flow.
  • We offer the advantage of a strong architecture community who are able to provide customized solutions to our clients.
  • We support multi-channel delivery capabilities across Mobile phones, Smart Phones, Contact Center applications, ATMs, Kiosks, Store Fronts and Automotives.
  • We provide innovative solutions delivered through a series of frameworks that allow accelerated development of web applications.

CompNova has helped various leading global corporations successfully launch their eCommerce and eBusiness initiatives. Contact us and we will help you build and implement an end-to-end web technology solution that will enable you to seamlessly integrate with diverse business applications.

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Latest News

CompNova philanthropic efforts are conducted worldwide through the voluntary efforts of CompNova employees and the financial and administrative support of the CompNova Foundation.

Our testimonials

CompNova is the best company I have worked with. They have provided the best services . They have an excellent process which enables them to meet the client requirements accurately. They have an uncanny ability to understand very quickly the needs of the clients and how best to meet them.
Pat Crossan, Managing Director, CSX
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Top qualities: Great Results, Good Value, High Integrity CompNova has been a national primary vendor for us for over 7 years. They have provided us with a wide variety of services. Their technical resources have always matched or exceeded our expectations. No wonder they are #1 vendor in the categories they compete! I am sure that we will continue to depend on them.
Director – Major Telecom Services Company
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CompNova has consistently provided outstanding service! Their ability to deliver creative & cost-effective solutions under extremely tight deadlines is amazing. The flexibility and personal service that CompNova provides is beyond compare. I don\'t know what we\'d do without them!
Vice President – IT Major Publishing Company
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Just a short note to thank CompNova for their world-class service in Applications Maintenance. Their team was very diligent and hard working. They worked hard against very aggressive dead lines and completed the project on time. We found the technical support team to be impeccable.
Director – Applications Services Major Healthcare
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CompNova was given the task of developing a data warehouse for our marketing department a few years ago. They brought in an expert team and completed the task on time and under budget! Their staff was very knowledgeable…they brought our team also up to speed in a very short time. Based on this performance, we have given them several projects, and have never been disappointed in the quality of their work. CompNova have always provided sound advice on the best technology to implement. We are more than satisfied that we have invested in a top-notch organization that met our needs with timely and reliable performance.
Director -Major Healthcare Services Provider
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