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Compnova Menu
Compnova Menu

24 x 7 Support Services

The use of remote support services from locations across the globe has become the standard and most effective way of doing business. Apart from being cost-effective, choosing to opt for remote support services can help you gain the right set of skills combined with superior quality output.

CompNova's 24x7 Support Services covers an unlimited number of support areas including service desks, production support and application maintenance to name a few. Our superior quality service personnel cater to all your technical as well as non-technical needs with equal perfection and dedication. Furthermore, all our services are provided under a strict framework of service level agreements (SLA's) covering all aspects of remote control and diagnostics.

24x7 Support Services offered by CompNova

  • IT Infrastructure Support Services
  • On-call emergency support
  • LCD displays for application monitoring and dashboards
  • Audio facilities including polycom for conference calls and VOIP phones with dedicated bandwidth
  • Video facilities inclusive of video conferencing
  • Dedicated 2 MBPS (1:1) Internet Leased Lines
  • Provision of laptops and high-speed broadband connectivity

  • Remote Support Services
  • Provision of remote support in 24x7, 24x5, 11x5 and 8x5 time brackets
  • SLA driven solutions and services
  • Production support (levels 1,2 and 3) for packaged and custom applications based on the onsite-offshore model
  • Accessibility of integrated process and technology platforms
  • Availability of unlimited organizational resource pool and other shadow resources

  • 24x7 Command Center Services
  • Provision of LCD displays for monitoring
  • Preparation of dashboards
  • Special war rooms for troubleshooting

  • Dedicated ODC Services
  • Provision of dedicated connectivity
  • Availability of isolated networks
  • Secure physical access systems

  • Customized Reporting/ Interactive Dashboard Services
  • Customized reporting services including the provision of customized reports and interactive dashboards to provide assistance for successful decision making.

  • Personnel Management Support Services
  • Customized Personnel Management solutions for all areas of personnel management including team building, communication solutions and training & development.

Why choose CompNova?

When you choose CompNova you gain improved system availability, decreased total cost of ownership and dedicated support that will help you eliminate all critical points of failure.

Here are few of our many advantages:

  • Superior support resources: Our 24x7x365 secure command centers strive to deliver proactive and comprehensive support to end users.
  • Assured data security: At CompNova we ensure that top priority is placed on the security of all data and applications.
  • Constant performance monitoring: Our performance monitoring of remote service delivery and financial costs helps you keep in line with projected costs.
  • Offer of consulting support: Our consulting support is inclusive of crisis management specialists who offer expert suggestions in all areas of IT management, maintenance and support.
  • Cost-effective services: Our customized 24x7 support services come at an attractive price range that can help bring about a significant reduction in overall expenses.

This email address is being protected from spambots. You need JavaScript enabled to view it.today and we can help you find a suitable support solution.

Verification an

Discerning customers, rapid release of new products and ever-increasing product requirements have turned the present market environment into a highly competitive pressure zone. In order to ensure that your products are a success, your software applications need to be released in the market within the shortest time-span possible. The key to reaching your customer with a winning product lies in a number of factors including shortened product development cycle, accurate test results and a foolproof verification and validation testing system.

We at CompNova provide end-to-end superior quality software verification and validation services that are designed to overcome various industry related challenges including software sourcing, technological difficulties and security compliance issues. Our rigorous testing standards ensure consistency and reliability of the systems tested and is designed to suit enterprise requirements across various verticals.

Verification and Validation Services Offered by CompNova

CompNova’s extensive expertise in verification and validation is built upon effective handling of operating systems, superior testing standards and a qualified team of software testing professionals. These strengths work to your advantage by enabling you to effectively launch an error-free product in the shortest time possible.

At CompNova we provide a complete spectrum of value added testing services that include

  • Browser/Platform Compatibility Testing
  • Application Testing
  • Website Testing
  • Functionality/Performance/ Load Testing
  • Automated Testing
  • Regression Testing
  • Game/Multimedia Testing
  • Client/Server LAN Driven App. Testing

Workflow Process at CompNova

At CompNova we are serious about our commitment to quality and ensure that all products tested with us are successful and problem-free. With this in mind we have we have built and perfected an infallible workflow process. The workflow process at CompNova constitutes of four important stages. These include,

1. Detailed analysis of the product

2. Identification of infrastructure and training requirements

3. Conducting ‘Proof of Concept’ testing in an offshore center

4. Validation and Verification of the product

Each stage is individually monitored and assessed to provide increased test accuracy and coverage by 25% - 60%.

Why choose CompNova?

At CompNova, our SLA-based engagement model allows us to offer clients a Defect Removal Rate (DRE) of 90% and above. Our high DRE rate ensures that no disruptions or late cycle quality issues are encountered later on. When you choose us you get to enjoy the benefits of

  • Increased acceleration in test cycles
  • Greater test efficiency improved by nearly 25% - 60%
  • Shortened delivery schedules
  • Reduced post-production defects
  • Cheaper testing costs that lower your rate by nearly 50%

Our strict adherence to all necessary compliance requirements and stringent security measures has made us a preferred testing partner to companies around the globe. Contact us today and be a part of our extensive enterprise application development / testing experience.

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Business Proces

The goal of any Business Process Management (BPM) solution is to use a systematic approach to bring about greater effectiveness and efficiency within an organization’s working environment. Furthermore, implementing an effective BMP solution can lead to better business agility through process automation and optimization.

CompNova offers end-to-end BPM services and solutions based on advanced frameworks, methodologies, and product expertise. By establishing our BPM vision on the synergistic balance between people, processes and technology, we are able to design, monitor, and execute your business processes effectively to provide a cost-effective process platform that is best suited to your enterprise.

BPM solutions offered by CompNova:

At CompNova we offer horizontal BPM solutions, vertical BPM solutions and full-service BPM solutions. While our horizontal BPM solutions offer design and development of business solutions with the focus on technology and reuse, our vertical BPM solutions deal with specific sets of coordinated tasks and pre-built templates that can be readily configured and deployed.

Our full-service BPM solutions have five basic components:

  • Process Discovery and Implementation

We help you gain valuable insight into the various processes, technology, and people that are essential in a successful BPM process implementation.

  • Process Modeling and Design

During this phase, we first identify your current business processes and business model. Based on this we create new processes that comply with our BPM governance model. We then deploy the verified processes in accordance with your stated requirements and business goals.

  • Process Optimization

This step ensures that your customized BPM solution is perfected to match your specific business goals.

  • Support and Maintenance

Apart from monitoring and managing the processes deployed in your enterprise, we also offer skilled support round-the-clock to ensure the smooth running of your BPM engagements.

  • Simulation and Testing

Our extensive range of simulation and testing services include using our cost-effective testing models to test your BPM implementation with any testing tool of your choice.

What makes us different?

Our differentiators come from an ongoing understanding of various integration solutions. Added to this, our real-world experience which is based on identifying, designing and working with complex and diverse business processes, enable us to guarantee successful BPM solutions.

Here are our differentiators:

  • Provision of a standardized approach to BPM implementation
  • An extensive range of service offerings
  • Highly proficient teams that bring in a good mix of domain, process and technical knowledge
  • Innovative approaches that drive BPM adoption in varied organizational landscapes
  • Technological competencies in Savvion Business Manager, TIBCO BPM, Metastorm BPM, IBM Process Server, BEA Aqualogic, Oracle SOA, Filenet, jBPM, etc.

Interested in making a change in your current Business Process Management solution? Contact us and we will help you successfully transform your business with a cost-effective BPM solution.

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Embedded System

In the present scenario it has become common place to acknowledge that every aspect of our business and personal life contain the use intelligent technologies. We see these intelligent technologies being implemented in various areas of everyday life, from intricate medical procedures which have been enabled by these advanced technologies to simple personal devices that use smart technology to the innovative technology used in automobiles and transportation. At the bottom of all these smart solutions lies Embedded Systems technology which enables manufacturers to provide users with various smart products.

CompNova has established itself as one of the front-runners in the area of Embedded Services by delivering a wide variety of end-to-end services, including design, development, testing and QA, for embedded and real-time systems to manufacturing companies around the world.

Our global delivery centers cater to the following industry verticals.

  • Automation and Control
  • Medical Devices
  • Mobile and Wireless
  • Automotive
  • Office Automation
  • Consumer Electronics
  • Storage, Networks and Computing

Whatever your technological challenge maybe, CompNova has both the technological expertise and multi-skilled engineers needed to provide an effective solution. CompNova's technological expertise covers the entire range of Languages, Development Environments, Protocols, Mobile Platforms, RTOS, Hardware and other devices.

CompNova's Offerings in the field of Embedded Systems

CompNova offers a wide array of customized design, development and support services for Embedded Systems that cover all possible layers of technology through the different phases of a product lifecycle.

Our offerings in the field of embedded systems include:

  • Applications for mobile and handheld devices
  • Protocol handler and stack implementation
  • Firmware development
  • Device driver development
  • UI/MMI development
  • Security solutions using biometrics and smart cards
  • Development of tools, utilities, soft emulators and system simulators
  • Test automation, device testing and compatibility testing
  • Network management systems including GUI application

Choose CompNova and gain a competitive edge over your rival contenders

At CompNova, all Embedded Services testing is done in client replicated test environments and simulated real-time environments. This enables our clients to achieve a much faster time to market ratio when compared to their competitors. Our clients also receive further value to their engineering efforts with the use of high quality standards-based components. This when added to our tightly controlled processes and reusable delivery models give clients a winning combination that help them gain a competitive edge over their contenders.

Contact Us and gain access to our wide range of design, development and support services for Embedded Systems.

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