• Inner Banner1
  • Inner Banner2
  • Inner Banner3
  • Inner Banner4
  • Inner Banner5
  • Inner Banner6
Compnova Menu
Compnova Menu

24 x 7 Support Services

The use of remote support services from locations across the globe has become the standard and most effective way of doing business. Apart from being cost-effective, choosing to opt for remote support services can help you gain the right set of skills combined with superior quality output.

CompNova's 24x7 Support Services covers an unlimited number of support areas including service desks, production support and application maintenance to name a few. Our superior quality service personnel cater to all your technical as well as non-technical needs with equal perfection and dedication. Furthermore, all our services are provided under a strict framework of service level agreements (SLA's) covering all aspects of remote control and diagnostics.

24x7 Support Services offered by CompNova

  • IT Infrastructure Support Services
  • On-call emergency support
  • LCD displays for application monitoring and dashboards
  • Audio facilities including polycom for conference calls and VOIP phones with dedicated bandwidth
  • Video facilities inclusive of video conferencing
  • Dedicated 2 MBPS (1:1) Internet Leased Lines
  • Provision of laptops and high-speed broadband connectivity

  • Remote Support Services
  • Provision of remote support in 24x7, 24x5, 11x5 and 8x5 time brackets
  • SLA driven solutions and services
  • Production support (levels 1,2 and 3) for packaged and custom applications based on the onsite-offshore model
  • Accessibility of integrated process and technology platforms
  • Availability of unlimited organizational resource pool and other shadow resources

  • 24x7 Command Center Services
  • Provision of LCD displays for monitoring
  • Preparation of dashboards
  • Special war rooms for troubleshooting

  • Dedicated ODC Services
  • Provision of dedicated connectivity
  • Availability of isolated networks
  • Secure physical access systems

  • Customized Reporting/ Interactive Dashboard Services
  • Customized reporting services including the provision of customized reports and interactive dashboards to provide assistance for successful decision making.

  • Personnel Management Support Services
  • Customized Personnel Management solutions for all areas of personnel management including team building, communication solutions and training & development.

Why choose CompNova?

When you choose CompNova you gain improved system availability, decreased total cost of ownership and dedicated support that will help you eliminate all critical points of failure.

Here are few of our many advantages:

  • Superior support resources: Our 24x7x365 secure command centers strive to deliver proactive and comprehensive support to end users.
  • Assured data security: At CompNova we ensure that top priority is placed on the security of all data and applications.
  • Constant performance monitoring: Our performance monitoring of remote service delivery and financial costs helps you keep in line with projected costs.
  • Offer of consulting support: Our consulting support is inclusive of crisis management specialists who offer expert suggestions in all areas of IT management, maintenance and support.
  • Cost-effective services: Our customized 24x7 support services come at an attractive price range that can help bring about a significant reduction in overall expenses.

This email address is being protected from spambots. You need JavaScript enabled to view it.today and we can help you find a suitable support solution.

IT Governance

With organizations becoming more and more dependent on their information systems, it has become imperative for them to invest in a series of processes and frameworks that enable the efficient and effective use of IT resources. Added to this, the general public’s increasing concern about the proper use of personal data, and the unavoidable threats to information systems from criminals and terrorists, have made it both necessary and urgent for every organization to be protected through a corporate IT governance plan as part of their system of internal control.

CompNova has developed a unique IT Governance model with the integral function to provide optimal management, control and compliance of your IT portfolio. This model is designed to help your business adopt an effective IT Governance strategy through consultation, implementation, enhancement and maintenance.

IT Governance Model from CompNova

At CompNova, our IT Governance model is designed keeping in mind all your governance, integration and management requirements. We further ensure that out IT governance model is aligned your IT strategy’s business objectives and vision through:

  • identifying of all primary objectives and actions needed for a successful IT strategy
  • establishing all necessary leadership, organization and process elements
  • developing innovation through continuous assessment
  • improving accountability, process and quality structures

Why choose our IT Governance Model?

At CompNova, our client base vary from national to international organizations, and are inclusive of government organizations, financial services, retail businesses and public sector companies. This is because we have a proven track record of delivering successful IT Governance models that assure our clients that their portfolio of IT Proposals, Projects and Assets are well managed and protected.

Here are the salient features of our easily customizable IT Governance Model.

  • Our strategic partnerships with leading product vendors in the IT Governance space: HP (PPM) and CA (Clarity) enables us to build superior quality IT Governance solutions.
  • Our specialized frameworks include ready to use plug-ins, rapid integration/migration accelerator and IT maturity assessment.
  • Our expertise and certification in PMI/PMP, COBIT/ITIL, Six Sigma provide solutions that conform to standards like SOX, BASEL II, etc.
  • Our methodology of establishing the integrative systems within our customer's IT portfolio provide our clients with substantial cost savings.
  • Our extensive range of interrelated services including IT Value Delivery, Comprehensive IT Resource Management, Performance Measurement and Compliance/ Risk Management can be easily integrated within the IT Governance Model.

Contact us and we will help you successfully develop a well-aligned IT Governance plan that fits in with all your organizational objectives.

Know more
Engineering ser

Accurate engineering design and accelerated product innovation play a key role in the product lifecycle management process as it increases product quality, reduces time to market ratio and enables cost-competitive pricing. This can become a hurdle if engineering is not a part of your core competency and yet you require the specialized skills and software proficiency to ensure the success of your product.

We at CompNova provide expert engineering solutions, and other value-added services allowing you to concentrate on your core business activities and stay assured that all your diverse engineering requirements are being met. Our customized Engineering Services range across several industry sectors, including, Automotive, Utilities, Marine, Telecom, Plant Design, Heavy Engineering, Transportation (Automotive Navigation and Railroad), Life Sciences and Government Sector Units.

CompNova's Technical Expertise

At CompNova, our Engineering Services extend across the entire lifecycle of a product right from product conceptualization and prototyping to manufacturing and support. Our engineers are adept at using the following tools and technologies.

AutoCAD / Inventor, SolidWorks, Pro/Engineer, Unigraphics, I-Deas, CATIA V4 and V5, Ansys, Hypermesh, Fluent, XSteel, RSA, SFRAME, ORION, RAM, GTS Strudl, ETABS, CADS, STAAD, Architectural Desktop (ADT), ArchiCAD, Rivet, 3D Studio Max, Adobe Photoshop, VBA programming in AutoCAD / SolidWorks, Visual Lisp programming and Automation: Excel / macros / programming

Benefits of using CompNova's Engineering Services

Choosing CompNova as your Engineering Services provider comes with a lot of benefits. When you choose us you gain a host of value-added services that include, improved product efficiency, data design management, conception of improved designs, easy migration from one design platform to another, analysis of design problems and adaption to new software releases. Additionally, we also include the provision of engineering software customization services that create custom interfaces to handle routine/repetitive design tasks.

Our other benefits include:

  • Assurance of high quality standards and processes
  • Adherence to all regulatory compliances including Product IP protection
  • Metric based delivery focused on driving SLA based savings to clients
  • Experience in building and scaling dedicated Delivery Centers
  • Accelerated product innovation
  • Delivery of successful mechatronic products
  • Customized software to meet your specific needs
  • Stringent security measures regarding site, personnel, network and data security

When it comes to providing Engineering Services, our work speaks for itself. Our global clients will vouch for our impeccable standards of quality and security.Contact Us with your requirements and we will get back to you with more details.

Know more
Web Technology

Web Technology has been heralded as the most important technology since the web itself was invented. Web-based eCommerce solutions, eLearning applications and enterprise social networking have created endless possibilities for businesses to launch successful eBusiness initiatives.

We at CompNova understand this complex web ecosystem and offer our clients the opportunity to tap into the numerous capabilities across the entire web technology spectrum. Our web technology solutions integrate the use of middleware integration, portal development frameworks, application servers, and content management solutions, on the latest technology platforms such as Microsoft.NET and J2EE, and increase operational efficiency, boost ROI, and create a platform for continuous business innovation.

Web Technology Solutions from CompNova

CompNova has provided web technology solutions to clients ranging from various industries including telecommunications, financial services, insurance, manufacturing, retail, energy and utilities. Our expertise in Web Technology Solutions range across diverse areas of specializations, including

  • SAAS Services
  • SOA Services
  • Web 2.0
  • Architecture Services
  • Portal and Content Management
  • Verification and Validation Services
  • Enterprise Value Chain Integration
  • Workflow and Business Process Management
  • Performance Engineering and Enhancements
  • Security and User Management
  • Knowledge Management and Enterprise Social Networking

Benefits of using CompNova's Web Technology Solutions

At CompNova we make sure that all new web based products and service delivery models are cost-effective and within the clients total budget. Plus we ensure that all solutions are developed using best practices, industry standards, re-usable code assets, process handbooks, architectural frameworks, security guidelines and assessment methodologies.

Choosing us will also help you gain numerous other benefits. Here are a few.

  • We provide our clients with a proven framework for deploying robust web eco systems.
  • We are equipped with years of experience in developing solutions that address web developmental challenges.
  • We present a deep expertise, knowledge and understanding of the essential information technology and business flow.
  • We offer the advantage of a strong architecture community who are able to provide customized solutions to our clients.
  • We support multi-channel delivery capabilities across Mobile phones, Smart Phones, Contact Center applications, ATMs, Kiosks, Store Fronts and Automotives.
  • We provide innovative solutions delivered through a series of frameworks that allow accelerated development of web applications.

CompNova has helped various leading global corporations successfully launch their eCommerce and eBusiness initiatives. Contact us and we will help you build and implement an end-to-end web technology solution that will enable you to seamlessly integrate with diverse business applications.

Know more