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Compnova Menu
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Maintenance

Most enterprises rely heavily on their software applications to enable core business processing and spend nearly 50-80% of their software development budget on maintaining existing software. By choosing to invest in an application maintenance strategy, companies can not only reduce their risks and long-term costs but they will also be able to objectively assess the capabilities of their current application maintenance process. It will also help them to strengthen their current processes and fill in the gaps needed to establish future business goals.

An effective application maintenance strategy goes beyond the mere management and optimization of overgrown applications. It involves the successful leverage of technique, organization and research to gain a productive and competitive advantage.

At CompNova, our application maintenance strategy makes use of a portfolio-based and consultative approach that takes into account technology, information architecture, people, and services. By questioning redundancies and analyzing low-cost business applications, we optimize and align team structures to deliver improved application support.

Maintenance Solutions from CompNova

Maintenance solutions from CompNova come with a complete set of Application Maintenance tools and the ability to pick and choose individual tools as required for current needs, or for partially completed projects. CompNova's portfolio-based approach and in-depth analysis of maintenance processes allow unparalleled levels of customization that benefits the company in terms of cost and time.

Application Consulting Services: We provide application consulting services that are inclusive of, scalability assessment, portfolio analysis and optimization, sourcing strategy and setting up of support solutions. These services are provided on-demand and can be implemented prior to application maintenance.

Application Maintenance Services: Our application maintenance services are inclusive of application support, technical support, functional support, and ongoing application enhancement support. Our networking of core support activities and mapping of business processes to application portfolios ensure high levels of business application understanding.

Why choose CompNova?

CompNova's proven methodology for tackling application maintenance can help you drive added value to your applications, maintain a sustainable competitive advantage and free up much needed resources for other core competencies.

Choosing CompNova will also help you gain

  • Fully sustainable knowledge management program with tool-based reverse engineering
  • Timely release of programs and enhancements
  • Reduced rate of risks with increased predictability
  • Cost variability for cyclical businesses
  • Full portfolio optimization
  • Provision of ongoing alignment with industry trends
  • Considerable reduction in application maintenance costs

The constant change involved in application maintenance must be successfully managed for reducing possible downtime and increasing maintenance efforts without overrunning the allotted maintenance budget.This email address is being protected from spambots. You need JavaScript enabled to view it. to find out more about how to plan an effective application maintenance strategy.

24 x 7 Support

The use of remote support services from locations across the globe has become the standard and most effective way of doing business. Apart from being cost-effective, choosing to opt for remote support services can help you gain the right set of skills combined with superior quality output.

CompNova's 24x7 Support Services covers an unlimited number of support areas including service desks, production support and application maintenance to name a few. Our superior quality service personnel cater to all your technical as well as non-technical needs with equal perfection and dedication. Furthermore, all our services are provided under a strict framework of service level agreements (SLA's) covering all aspects of remote control and diagnostics.

24x7 Support Services offered by CompNova

  • IT Infrastructure Support Services
  • On-call emergency support
  • LCD displays for application monitoring and dashboards
  • Audio facilities including polycom for conference calls and VOIP phones with dedicated bandwidth
  • Video facilities inclusive of video conferencing
  • Dedicated 2 MBPS (1:1) Internet Leased Lines
  • Provision of laptops and high-speed broadband connectivity

  • Remote Support Services
  • Provision of remote support in 24x7, 24x5, 11x5 and 8x5 time brackets
  • SLA driven solutions and services
  • Production support (levels 1,2 and 3) for packaged and custom applications based on the onsite-offshore model
  • Accessibility of integrated process and technology platforms
  • Availability of unlimited organizational resource pool and other shadow resources

  • 24x7 Command Center Services
  • Provision of LCD displays for monitoring
  • Preparation of dashboards
  • Special war rooms for troubleshooting

  • Dedicated ODC Services
  • Provision of dedicated connectivity
  • Availability of isolated networks
  • Secure physical access systems

  • Customized Reporting/ Interactive Dashboard Services
  • Customized reporting services including the provision of customized reports and interactive dashboards to provide assistance for successful decision making.

  • Personnel Management Support Services
  • Customized Personnel Management solutions for all areas of personnel management including team building, communication solutions and training & development.

Why choose CompNova?

When you choose CompNova you gain improved system availability, decreased total cost of ownership and dedicated support that will help you eliminate all critical points of failure.

Here are few of our many advantages:

  • Superior support resources: Our 24x7x365 secure command centers strive to deliver proactive and comprehensive support to end users.
  • Is your business in need of a solution that improves performance across your entire application infrastructure? Are you searching for a flexible enterprise integration service that can help you remain competitive and embrace new opportunities by lowering costs?

    We at CompNova have both the experience and technological expertise to provide a structured information processing and delivery framework that concentrates on the four major elements of a business operation, i.e., the business, the people associated with it, the processes and the IT infrastructure. Our enterprise integration services can be further customized enabling you to build on existing assets and reduce the total cost of ownership (TCO) of applications.

    Enterprise Integration services offered by CompNova

    We offer Enterprise Integration services in three critical areas:

    • Enterprise application integration/Intra-enterprise integration
    • Legacy integration
    • B2B and B2C integration

    Our Enterprise Integration services are designed to help

    • develop a comprehensive plan to help ensure a well-supported implementation
    • plan and prioritize the effort and costs of IT initiatives needed to achieve your business objectives
    • define an effective strategy for using current and anticipated applications and technologies
    • deploy your solutions and required infrastructure into your production environment

    Technological Expertise at CompNova

    At CompNova our proficiency in integration technology includes the use of state-of-the-art middleware products, applications and tools, and is sustained by our experience and expertise in the field of ERP, SCM, CRM, data warehousing and e-commerce. We have also formed strategic partnerships with leading application and technology vendors including IBM, Oracle, Microsoft®, SAP, webMethods and Sun to further strengthen our Enterprise Integration services.

    Benefits of using CompNova’s Enterprise Integration Solutions

    Enterprise application integration offers immense benefits including increased efficiencies, data accuracy and security, and improved customer and partner satisfaction. On the whole a successful enterprise integration project can directly benefit the company’s bottom line.

    CompNova’s Enterprise Integration solutions come with the following organizational benefits:

    • Increased data quality through collaboration within the organization
    • Consolidate business processes
    • Unified data view and processes
    • Creation of new functional opportunities
    • Legacy system integration
    • Improved customer retention and loyalty
    • Quicker decision-making capabilities
    • Reduced response time
    • Increased operational efficiency and strategic capabilities
    • Reduction in overall operational expenses
    • Unrestricted flow of information

    Contact us today and we will put together our exceptional expertise, alliances and methodologies to deliver a customized enterprise integration solution that meets all of your business needs.

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Verification an

Discerning customers, rapid release of new products and ever-increasing product requirements have turned the present market environment into a highly competitive pressure zone. In order to ensure that your products are a success, your software applications need to be released in the market within the shortest time-span possible. The key to reaching your customer with a winning product lies in a number of factors including shortened product development cycle, accurate test results and a foolproof verification and validation testing system.

We at CompNova provide end-to-end superior quality software verification and validation services that are designed to overcome various industry related challenges including software sourcing, technological difficulties and security compliance issues. Our rigorous testing standards ensure consistency and reliability of the systems tested and is designed to suit enterprise requirements across various verticals.

Verification and Validation Services Offered by CompNova

CompNova’s extensive expertise in verification and validation is built upon effective handling of operating systems, superior testing standards and a qualified team of software testing professionals. These strengths work to your advantage by enabling you to effectively launch an error-free product in the shortest time possible.

At CompNova we provide a complete spectrum of value added testing services that include

  • Browser/Platform Compatibility Testing
  • Application Testing
  • Website Testing
  • Functionality/Performance/ Load Testing
  • Automated Testing
  • Regression Testing
  • Game/Multimedia Testing
  • Client/Server LAN Driven App. Testing

Workflow Process at CompNova

At CompNova we are serious about our commitment to quality and ensure that all products tested with us are successful and problem-free. With this in mind we have we have built and perfected an infallible workflow process. The workflow process at CompNova constitutes of four important stages. These include,

1. Detailed analysis of the product

2. Identification of infrastructure and training requirements

3. Conducting ‘Proof of Concept’ testing in an offshore center

4. Validation and Verification of the product

Each stage is individually monitored and assessed to provide increased test accuracy and coverage by 25% - 60%.

Why choose CompNova?

At CompNova, our SLA-based engagement model allows us to offer clients a Defect Removal Rate (DRE) of 90% and above. Our high DRE rate ensures that no disruptions or late cycle quality issues are encountered later on. When you choose us you get to enjoy the benefits of

  • Increased acceleration in test cycles
  • Greater test efficiency improved by nearly 25% - 60%
  • Shortened delivery schedules
  • Reduced post-production defects
  • Cheaper testing costs that lower your rate by nearly 50%

Our strict adherence to all necessary compliance requirements and stringent security measures has made us a preferred testing partner to companies around the globe. Contact us today and be a part of our extensive enterprise application development / testing experience.

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