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Compnova Menu
Compnova Menu

BPO

Opting for a Business Process Outsourcing (BPO) solution, has been proved to be the most successful way to minimize your operating costs and maximize your revenue. Apart from adding value to your business and increasing your productivity, a customized BPO solution can bring in the extra revenue and undivided attention needed to develop your core competencies.

At CompNova, our sophisticated BPO services are designed to stimulate business growth and maximize potential. Whatever your peripheral needs are, ranging from management of all your important data to trouble shooting technical problems to roping in potential customers, our BPO services cover all specifics allowing you to concentrate on your major business goals. Our innovative technologies and strategic implementation system further ensure that the highest possible quality standards are maintained.

CompNova offers BPO services across various verticals

CompNova offers specialized BPO solutions for a wide range of vertical-specific processes. Our client-centric solutions bring about greater flexibility, higher operational effectiveness and low operating costs through process assessment, process standardization and process re-engineering. We offer BPO support along the following verticals:

  • Technical Support
  • Back Office Support
  • Virtual Assistance
  • Database Management
  • Customer Support
  • Product Support
  • Remote Infrastructure Support
  • Inbound Call Center Services
  • Outbound Call Center Services

In addition to the above we also provide IT Helpdesk Services, Enterprise Helpdesk Services, Financial and Accounting Services, and Disaster Recovery and Business Continuity Services.

Why choose CompNova?

At CompNova, before embarking on any project, we first provide our clients with a clear and precise idea of how our BPO solutions can enhance their productivity and reduce costs through our specialized processes of assessment, standardization and re-engineering. Built on a foundation of process and domain expertise, our BPO solutions are guaranteed to bring about a marked improvement in your bottom line.

Here are our differentiators:

  • Provision of well-defined BPO processes
  • Availability of robust call center technologies
  • 24x7x365 call center support
  • Domain and process specific knowledge
  • Customized BPO services according to client needs
  • Major cost reductions
  • High rate of sales conversions
  • Effective BPO solutions for varying call center needs
  • Advanced processes maximizing high returns on investment
  • BS7799 standard based Information Security Management System (ISMS)

Join our extensive list of satisfied clients from around the world.This email address is being protected from spambots. You need JavaScript enabled to view it. now with your business specific need and we will get back with a comprehensive BPO model that is sure to maximize your business potential.

Infrastructure

IT Infrastructure is one of the most essential components in the smooth running of any business venture. But yet more and more businesses are facing challenges in managing their global IT infrastructure due to scalability, networking and monetary issues.

CompNova provides end-to-end Infrastructure Management Services that provide customized solutions for Data Center, Network, Endpoint and Security issues. We ensure that our global clients receive high-quality and consistent services by the systematic incorporation of knowledge management resources, standardized tools, automation equipment and ITIL processes and framework.

Infrastructure Management Services form CompNova

At CompNova our teams work with you to optimize the way you use your core IT infrastructures. All our Infrastructure Management Services are implemented with IT Infrastructure Library (ITIL) standards, proven technology solutions and specialist technical expertise. We follow strict guidelines that focus on incident avoidance through rigorous problem management and continuous improvement methodologies. Alternatively, we also work with the tools provided by our clients, if needed.

Our extensive range of Infrastructure Management Services can monitor and manage your infrastructure and resolve any issues that crop up before they impact your business. Our offerings include:

  • Applications Operation and Management
  • Server Management
  • Database Management
  • Data Center Monitoring
  • Unified Communication
  • Identity Management
  • IDS/IPS
  • Firewall Management
  • Network and Security Operations
  • Web Applications and Middleware Operations
  • Mainframe Services
  • Back-up, Restoration and Storage Services

Why choose CompNova?

When it comes to managing IT Infrastructure, choosing the right Infrastructure Management Service plays an important role as it not only aligns your IT infrastructure with your business goals but also helps you achieve a marked reduction in costs and overheads. It further helps in streamlining your IT operations using global standards such as ITIL and provides you with the flexibility to gain custom-made IT requirements.

CompNova also provides its clients with the following advantages.

  • 20-30% reduction in costs
  • Proactive management of devices and networks
  • Greater user satisfaction and business results
  • High reliability provided by round-the-clock availability
  • Focused solutions involving core infrastructure areas
  • Proven assessment tool and methodologies
  • Streamlining of your IT operations through ITIL framework and SLAs

With an extensive client base that supports clients across various verticals, CompNova has both the experience and expertise to professionally manage your critical IT infrastructure.Contact Uswith your Infrastructure Management requirements and we will get back with a customized solution that will help you gain quick returns on your IT infrastructure investments.

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Engineering ser

Accurate engineering design and accelerated product innovation play a key role in the product lifecycle management process as it increases product quality, reduces time to market ratio and enables cost-competitive pricing. This can become a hurdle if engineering is not a part of your core competency and yet you require the specialized skills and software proficiency to ensure the success of your product.

We at CompNova provide expert engineering solutions, and other value-added services allowing you to concentrate on your core business activities and stay assured that all your diverse engineering requirements are being met. Our customized Engineering Services range across several industry sectors, including, Automotive, Utilities, Marine, Telecom, Plant Design, Heavy Engineering, Transportation (Automotive Navigation and Railroad), Life Sciences and Government Sector Units.

CompNova's Technical Expertise

At CompNova, our Engineering Services extend across the entire lifecycle of a product right from product conceptualization and prototyping to manufacturing and support. Our engineers are adept at using the following tools and technologies.

AutoCAD / Inventor, SolidWorks, Pro/Engineer, Unigraphics, I-Deas, CATIA V4 and V5, Ansys, Hypermesh, Fluent, XSteel, RSA, SFRAME, ORION, RAM, GTS Strudl, ETABS, CADS, STAAD, Architectural Desktop (ADT), ArchiCAD, Rivet, 3D Studio Max, Adobe Photoshop, VBA programming in AutoCAD / SolidWorks, Visual Lisp programming and Automation: Excel / macros / programming

Benefits of using CompNova's Engineering Services

Choosing CompNova as your Engineering Services provider comes with a lot of benefits. When you choose us you gain a host of value-added services that include, improved product efficiency, data design management, conception of improved designs, easy migration from one design platform to another, analysis of design problems and adaption to new software releases. Additionally, we also include the provision of engineering software customization services that create custom interfaces to handle routine/repetitive design tasks.

Our other benefits include:

  • Assurance of high quality standards and processes
  • Adherence to all regulatory compliances including Product IP protection
  • Metric based delivery focused on driving SLA based savings to clients
  • Experience in building and scaling dedicated Delivery Centers
  • Accelerated product innovation
  • Delivery of successful mechatronic products
  • Customized software to meet your specific needs
  • Stringent security measures regarding site, personnel, network and data security

When it comes to providing Engineering Services, our work speaks for itself. Our global clients will vouch for our impeccable standards of quality and security.Contact Us with your requirements and we will get back to you with more details.

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24 x 7 Support

The use of remote support services from locations across the globe has become the standard and most effective way of doing business. Apart from being cost-effective, choosing to opt for remote support services can help you gain the right set of skills combined with superior quality output.

CompNova's 24x7 Support Services covers an unlimited number of support areas including service desks, production support and application maintenance to name a few. Our superior quality service personnel cater to all your technical as well as non-technical needs with equal perfection and dedication. Furthermore, all our services are provided under a strict framework of service level agreements (SLA's) covering all aspects of remote control and diagnostics.

24x7 Support Services offered by CompNova

  • IT Infrastructure Support Services
  • On-call emergency support
  • LCD displays for application monitoring and dashboards
  • Audio facilities including polycom for conference calls and VOIP phones with dedicated bandwidth
  • Video facilities inclusive of video conferencing
  • Dedicated 2 MBPS (1:1) Internet Leased Lines
  • Provision of laptops and high-speed broadband connectivity

  • Remote Support Services
  • Provision of remote support in 24x7, 24x5, 11x5 and 8x5 time brackets
  • SLA driven solutions and services
  • Production support (levels 1,2 and 3) for packaged and custom applications based on the onsite-offshore model
  • Accessibility of integrated process and technology platforms
  • Availability of unlimited organizational resource pool and other shadow resources

  • 24x7 Command Center Services
  • Provision of LCD displays for monitoring
  • Preparation of dashboards
  • Special war rooms for troubleshooting

  • Dedicated ODC Services
  • Provision of dedicated connectivity
  • Availability of isolated networks
  • Secure physical access systems

  • Customized Reporting/ Interactive Dashboard Services
  • Customized reporting services including the provision of customized reports and interactive dashboards to provide assistance for successful decision making.

  • Personnel Management Support Services
  • Customized Personnel Management solutions for all areas of personnel management including team building, communication solutions and training & development.

Why choose CompNova?

When you choose CompNova you gain improved system availability, decreased total cost of ownership and dedicated support that will help you eliminate all critical points of failure.

Here are few of our many advantages: