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Compnova Menu
Compnova Menu

IT Consulting

Are you searching for innovative ways to improve overall efficiency through technology change? Do you wish to reduce costs through sustainable IT processes? CompNova’s comprehensive IT consulting solutions can help you find the right strategy towards transforming your business, lowering operational costs and ensuring business continuity.

IT Consulting Services offered by CompNova:

Our IT consulting services cover all essential areas of your business including IT support, migration, customization and implementation. We offer IT consulting services along the following verticals.

  • IT Transformation Services
  • Cost-based Transformation Services
  • ITIL Process Services
  • Offshore Advisory Services
  • Process Consulting Services
  • Change Management
  • ERP Consulting
  • Quality Improvement and Management
  • Social and Collaborative Knowledge Management
  • Six-Sigma Consulting and Implementation
  • Model-based Software Process Management
  • Focused Process Solutions
  • Client-centric customized solutions
  • Application Management Outsourcing
  • Independent Validation and Verification

Our Technical Capabilities:

IT consultants at CompNova enable you to keep pace with the rapidly changing business environment by providing years of real-world experience coupled with the latest technological advancements. Our unparalleled level of technical knowledge and our unique technical agility skills help in providing the right IT consultation to companies.

We are experts in:

Languages and Tools:

.Net, Java/J2EE, C, C++, C#, HTML, SAS, Lotus Notes, Perl/CGI, PowerBuilder, COBOL, MQ Series, SAP, PeopleSoft, Exchange, XML/SOAP/WSDL, CISCO, PL/SQL, Cold Fusion, Rexx, Delphi, Visual, Studio.Net, COGNOS

Platforms:

Weblogic, Vignette, IIS, WebSphere, Sun ONE, JRun, EAServer, Apache

Databases:

DB2/UDB, Sybase, Oracle, Informix, SQL, IMS

Operating Systems:

z/OS, CICS, Linux, Windows 2000/XP/2003, z/VN, MVS, Solaris, VSE/ESA, AIX, HP Unix

What differentiates CompNova from the rest?

When you chose CompNova as your IT consulting partner, we ensure that you gain the best solution through our customized three-way process that uses superior technology, advanced methodology and specialized consultants to enable optimal client success. Our consulting solutions can bring about

  • A marked reduction in operational expenditures brought about by active consolidation of tools, people, and processes
  • Greater responsiveness and compliance by effectively implementing behavioral change management
  • Enhanced Service Level Management (SLM) rate brought about by improved SLAs and reduced penalties
  • Improved efficiency through a collaborative approach of technology change and sustainable process solutions
  • Significant revenue and retention benefits by uncovering and analyzing critical customer input

CompNova can take care of any hassles you have regarding IT management. This email address is being protected from spambots. You need JavaScript enabled to view it. with our certified experts to find the right solution towards reducing costs, increasing agility and enabling transformation.

24 x 7 Support

The use of remote support services from locations across the globe has become the standard and most effective way of doing business. Apart from being cost-effective, choosing to opt for remote support services can help you gain the right set of skills combined with superior quality output.

CompNova's 24x7 Support Services covers an unlimited number of support areas including service desks, production support and application maintenance to name a few. Our superior quality service personnel cater to all your technical as well as non-technical needs with equal perfection and dedication. Furthermore, all our services are provided under a strict framework of service level agreements (SLA's) covering all aspects of remote control and diagnostics.

24x7 Support Services offered by CompNova

  • IT Infrastructure Support Services
  • On-call emergency support
  • LCD displays for application monitoring and dashboards
  • Audio facilities including polycom for conference calls and VOIP phones with dedicated bandwidth
  • Video facilities inclusive of video conferencing
  • Dedicated 2 MBPS (1:1) Internet Leased Lines
  • Provision of laptops and high-speed broadband connectivity

  • Remote Support Services
  • Provision of remote support in 24x7, 24x5, 11x5 and 8x5 time brackets
  • SLA driven solutions and services
  • Production support (levels 1,2 and 3) for packaged and custom applications based on the onsite-offshore model
  • Accessibility of integrated process and technology platforms
  • Availability of unlimited organizational resource pool and other shadow resources

  • 24x7 Command Center Services
  • Provision of LCD displays for monitoring
  • Preparation of dashboards
  • Special war rooms for troubleshooting

  • Dedicated ODC Services
  • Provision of dedicated connectivity
  • Availability of isolated networks
  • Secure physical access systems

  • Customized Reporting/ Interactive Dashboard Services
  • Customized reporting services including the provision of customized reports and interactive dashboards to provide assistance for successful decision making.

  • Personnel Management Support Services
  • Customized Personnel Management solutions for all areas of personnel management including team building, communication solutions and training & development.

Why choose CompNova?

When you choose CompNova you gain improved system availability, decreased total cost of ownership and dedicated support that will help you eliminate all critical points of failure.

Here are few of our many advantages:

  • Superior support resources: Our 24x7x365 secure command centers strive to deliver proactive and comprehensive support to end users.
  • Discerning customers, rapid release of new products and ever-increasing product requirements have turned the present market environment into a highly competitive pressure zone. In order to ensure that your products are a success, your software applications need to be released in the market within the shortest time-span possible. The key to reaching your customer with a winning product lies in a number of factors including shortened product development cycle, accurate test results and a foolproof verification and validation testing system.

    We at CompNova provide end-to-end superior quality software verification and validation services that are designed to overcome various industry related challenges including software sourcing, technological difficulties and security compliance issues. Our rigorous testing standards ensure consistency and reliability of the systems tested and is designed to suit enterprise requirements across various verticals.

    Verification and Validation Services Offered by CompNova

    CompNova’s extensive expertise in verification and validation is built upon effective handling of operating systems, superior testing standards and a qualified team of software testing professionals. These strengths work to your advantage by enabling you to effectively launch an error-free product in the shortest time possible.

    At CompNova we provide a complete spectrum of value added testing services that include

    • Browser/Platform Compatibility Testing
    • Application Testing
    • Website Testing
    • Functionality/Performance/ Load Testing
    • Automated Testing
    • Regression Testing
    • Game/Multimedia Testing
    • Client/Server LAN Driven App. Testing

    Workflow Process at CompNova

    At CompNova we are serious about our commitment to quality and ensure that all products tested with us are successful and problem-free. With this in mind we have we have built and perfected an infallible workflow process. The workflow process at CompNova constitutes of four important stages. These include,

    1. Detailed analysis of the product

    2. Identification of infrastructure and training requirements

    3. Conducting ‘Proof of Concept’ testing in an offshore center

    4. Validation and Verification of the product

    Each stage is individually monitored and assessed to provide increased test accuracy and coverage by 25% - 60%.

    Why choose CompNova?

    At CompNova, our SLA-based engagement model allows us to offer clients a Defect Removal Rate (DRE) of 90% and above. Our high DRE rate ensures that no disruptions or late cycle quality issues are encountered later on. When you choose us you get to enjoy the benefits of

    • Increased acceleration in test cycles
    • Greater test efficiency improved by nearly 25% - 60%
    • Shortened delivery schedules
    • Reduced post-production defects
    • Cheaper testing costs that lower your rate by nearly 50%

    Our strict adherence to all necessary compliance requirements and stringent security measures has made us a preferred testing partner to companies around the globe. Contact us today and be a part of our extensive enterprise application development / testing experience.

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BPO

Opting for a Business Process Outsourcing (BPO) solution, has been proved to be the most successful way to minimize your operating costs and maximize your revenue. Apart from adding value to your business and increasing your productivity, a customized BPO solution can bring in the extra revenue and undivided attention needed to develop your core competencies.

At CompNova, our sophisticated BPO services are designed to stimulate business growth and maximize potential. Whatever your peripheral needs are, ranging from management of all your important data to trouble shooting technical problems to roping in potential customers, our BPO services cover all specifics allowing you to concentrate on your major business goals. Our innovative technologies and strategic implementation system further ensure that the highest possible quality standards are maintained.

CompNova offers BPO services across various verticals

CompNova offers specialized BPO solutions for a wide range of vertical-specific processes. Our client-centric solutions bring about greater flexibility, higher operational effectiveness and low operating costs through process assessment, process standardization and process re-engineering. We offer BPO support along the following verticals:

  • Technical Support
  • Back Office Support
  • Virtual Assistance
  • Database Management
  • Customer Support
  • Product Support
  • Remote Infrastructure Support
  • Inbound Call Center Services
  • Outbound Call Center Services

In addition to the above we also provide IT Helpdesk Services, Enterprise Helpdesk Services, Financial and Accounting Services, and Disaster Recovery and Business Continuity Services.

Why choose CompNova?

At CompNova, before embarking on any project, we first provide our clients with a clear and precise idea of how our BPO solutions can enhance their productivity and reduce costs through our specialized processes of assessment, standardization and re-engineering. Built on a foundation of process and domain expertise, our BPO solutions are guaranteed to bring about a marked improvement in your bottom line.

Here are our differentiators:

  • Provision of well-defined BPO processes
  • Availability of robust call center technologies
  • 24x7x365 call center support
  • Domain and process specific knowledge
  • Customized BPO services according to client needs
  • Major cost reductions
  • High rate of sales conversions
  • Effective BPO solutions for varying call center needs
  • Advanced processes maximizing high returns on investment
  • BS7799 standard based Information Security Management System (ISMS)

Join our extensive list of satisfied clients from around the world.Contact Us now with your business specific need and we will get back with a comprehensive BPO model that is sure to maximize your business potential.

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Latest News

CompNova philanthropic efforts are conducted worldwide through the voluntary efforts of CompNova employees and the financial and administrative support of the CompNova Foundation.

Our testimonials

CompNova is the best company I have worked with. They have provided the best services . They have an excellent process which enables them to meet the client requirements accurately. They have an uncanny ability to understand very quickly the needs of the clients and how best to meet them.
Pat Crossan, Managing Director, CSX
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Top qualities: Great Results, Good Value, High Integrity CompNova has been a national primary vendor for us for over 7 years. They have provided us with a wide variety of services. Their technical resources have always matched or exceeded our expectations. No wonder they are #1 vendor in the categories they compete! I am sure that we will continue to depend on them.
Director – Major Telecom Services Company
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CompNova has consistently provided outstanding service! Their ability to deliver creative & cost-effective solutions under extremely tight deadlines is amazing. The flexibility and personal service that CompNova provides is beyond compare. I don\'t know what we\'d do without them!
Vice President – IT Major Publishing Company
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Just a short note to thank CompNova for their world-class service in Applications Maintenance. Their team was very diligent and hard working. They worked hard against very aggressive dead lines and completed the project on time. We found the technical support team to be impeccable.
Director – Applications Services Major Healthcare
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CompNova was given the task of developing a data warehouse for our marketing department a few years ago. They brought in an expert team and completed the task on time and under budget! Their staff was very knowledgeable…they brought our team also up to speed in a very short time. Based on this performance, we have given them several projects, and have never been disappointed in the quality of their work. CompNova have always provided sound advice on the best technology to implement. We are more than satisfied that we have invested in a top-notch organization that met our needs with timely and reliable performance.
Director -Major Healthcare Services Provider
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