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Compnova Menu
Compnova Menu

IT Services

Companies world over have learned that investments in technology can yield rich dividends in the long haul. Even during an economic recession when budgets are being slashed, companies are not shying away from making technology investments. CompNova can be your ideal partner delivering top class IT services and solutions to match your every need. We offer specialized skills in niche areas as well as expertise across verticals.

CompNova offers varied engagement models recommending the one most suited to the client’s needs. We deliver onshore, offshore and even a hybrid model wherein we combine onsite and offshore locations. We have a number of team members of software engineers and subject matter experts spread across our offices in the US and in India who has expertise and extreme years of experience delivering outsourced software services.

We offer a flexible, scalable staffing model with a 24X7 work week, thereby ensuring that your business needs get met as quickly as possible with minimum loss of time.

We can design, plan and deliver world class IT solutions to handle your complex data and expansive system requirements.

IT Solutions:

CompNova’s areas of expertise in IT services are vast and varied. Below are some of our key strengths:

  • Enterprise Resource Planning
  • CRM systems
  • Business Intelligence
  • Telephony solutions
  • Service Oriented Architecture
  • Web and integration technologies
  • Document and knowledge management
  • Asset management solutions
  • Billing and debt management systems
  • STP solutions for independent financial advisors.

End-to-End Solutions:

We provide end-to-end outsourced software solutions catering to the entire lifecycle. We have worked with several Fortune 500 companies in varied sectors streamlining processes, eliminating inefficiencies and implementing solutions to cover the entire scope of their businesses. CompNova is focused on designing technology solutions that work best for you. Over the years, having worked with a plethora of clients, we have developed deep domain knowledge in several sectors. Following are some of the sectors that we have in-depth knowledge and experience in:

  • Banking, Insurance and Financial Services
  • Telecom
  • Manufacturing
  • Healthcare and Life Sciences
  • Energy and Utilities
  • Media and Communications
  • Retail
  • Shipping and Logistics
  • Travel and Hospitality

Companies today need a trusted partner to deliver the whole lifecycle of software solutions in this intensely competitive market. Bringing plenty of value and expertise to the table, CompNova can be that promised partner.

This email address is being protected from spambots. You need JavaScript enabled to view it. CompNova to implement best in class IT services and solutions that can help you achieve your business goals. Find out why real leading corporation are working with us to eliminate redundancies and streamline operations.

BPO

Opting for a Business Process Outsourcing (BPO) solution, has been proved to be the most successful way to minimize your operating costs and maximize your revenue. Apart from adding value to your business and increasing your productivity, a customized BPO solution can bring in the extra revenue and undivided attention needed to develop your core competencies.

At CompNova, our sophisticated BPO services are designed to stimulate business growth and maximize potential. Whatever your peripheral needs are, ranging from management of all your important data to trouble shooting technical problems to roping in potential customers, our BPO services cover all specifics allowing you to concentrate on your major business goals. Our innovative technologies and strategic implementation system further ensure that the highest possible quality standards are maintained.

CompNova offers BPO services across various verticals

CompNova offers specialized BPO solutions for a wide range of vertical-specific processes. Our client-centric solutions bring about greater flexibility, higher operational effectiveness and low operating costs through process assessment, process standardization and process re-engineering. We offer BPO support along the following verticals:

  • Technical Support
  • Back Office Support
  • Virtual Assistance
  • Database Management
  • Customer Support
  • Product Support
  • Remote Infrastructure Support
  • Inbound Call Center Services
  • Outbound Call Center Services

In addition to the above we also provide IT Helpdesk Services, Enterprise Helpdesk Services, Financial and Accounting Services, and Disaster Recovery and Business Continuity Services.

Why choose CompNova?

At CompNova, before embarking on any project, we first provide our clients with a clear and precise idea of how our BPO solutions can enhance their productivity and reduce costs through our specialized processes of assessment, standardization and re-engineering. Built on a foundation of process and domain expertise, our BPO solutions are guaranteed to bring about a marked improvement in your bottom line.

Here are our differentiators:

  • Provision of well-defined BPO processes
  • Availability of robust call center technologies
  • 24x7x365 call center support
  • Domain and process specific knowledge
  • Customized BPO services according to client needs
  • Major cost reductions
  • High rate of sales conversions
  • Effective BPO solutions for varying call center needs
  • Advanced processes maximizing high returns on investment
  • BS7799 standard based Information Security Management System (ISMS)

Join our extensive list of satisfied clients from around the world.Contact Us now with your business specific need and we will get back with a comprehensive BPO model that is sure to maximize your business potential.

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Enterprise Mobi

The provision of timely access to critical information can play an important role in making vital business decisions and staying ahead of your competition. This is especially true with a fast growing organization that needs quick access to data on its suppliers, investors, and customers.

CompNova provides professional Enterprise Mobility Solutions that assist businesses to execute their mobility strategies through existing enterprise applications and through the creation of new mobile applications that focus on enhancing customer and employee experience. We offer a strategic approach to mobility by offering increased accuracy of centralized data through the convergence of voice and data and make global communications simpler for you.

CompNova's Enterprise Mobility Solutions:

Our extensive experience includes providing Enterprise Mobility Solutions to global customers across a wide a range of verticals such as Manufacturing, Education, Insurance, Retail, Healthcare, Banking and Financial Services. We have successfully implemented customized solutions across mobile platforms including Windows Mobile, BlackBerry, iPhone, iPad, Android, Symbian, J2ME and Brew.

At CompNova, we use our advanced technology and domain expertise to create the most effective technology ecosystem from the many evolving mobile technologies. Our solutions include

  • Providing apt methodologies to select an application delivery approach
  • Creating a consulting framework based on approach and domain knowledge to formulate an enterprise-wide mobility strategy
  • Offering in-depth understanding of rapidly evolving mobile technology solutions for creating a futuristic technology ecosystem
  • Deploying expert teams to implement and update your mobility infrastructure
  • Providing adequate support and management for all existing mobility infrastructure

CompNova's Wide Range of Benefits:

At CompNova we continuously strive to provide innovative avenues for challenging mobility technology options. For the most part, our mobility solutions not only bring marked improvements to the mobile worker but also deliver key enhancements to the broader business process.

Choosing CompNova as your Enterprise Mobility Solutions partner can help you gain the following benefits.

  • Noticeable reductions in operating costs
  • Better management of a decentralized workforce
  • Enhanced data timeliness and overall quality
  • Improved customer satisfaction
  • Greater time reduction in the process cycle
  • Increased end user productivity
  • Better remote mobile device management
  • Compliance with government regulations

Challenged by the complexity involved in finding the right Enterprise Mobility Solution for your enterprise? Contact Usand we will get back with an appropriate mobility solution that is bound to reduce costs, improve operational excellence and enhance customer experience.

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24 x 7 Support

The use of remote support services from locations across the globe has become the standard and most effective way of doing business. Apart from being cost-effective, choosing to opt for remote support services can help you gain the right set of skills combined with superior quality output.

CompNova's 24x7 Support Services covers an unlimited number of support areas including service desks, production support and application maintenance to name a few. Our superior quality service personnel cater to all your technical as well as non-technical needs with equal perfection and dedication. Furthermore, all our services are provided under a strict framework of service level agreements (SLA's) covering all aspects of remote control and diagnostics.

24x7 Support Services offered by CompNova

  • IT Infrastructure Support Services
  • On-call emergency support
  • LCD displays for application monitoring and dashboards
  • Audio facilities including polycom for conference calls and VOIP phones with dedicated bandwidth
  • Video facilities inclusive of video conferencing
  • Dedicated 2 MBPS (1:1) Internet Leased Lines
  • Provision of laptops and high-speed broadband connectivity

  • Remote Support Services
  • Provision of remote support in 24x7, 24x5, 11x5 and 8x5 time brackets
  • SLA driven solutions and services
  • Production support (levels 1,2 and 3) for packaged and custom applications based on the onsite-offshore model
  • Accessibility of integrated process and technology platforms
  • Availability of unlimited organizational resource pool and other shadow resources

  • 24x7 Command Center Services
  • Provision of LCD displays for monitoring
  • Preparation of dashboards
  • Special war rooms for troubleshooting

  • Dedicated ODC Services
  • Provision of dedicated connectivity
  • Availability of isolated networks
  • Secure physical access systems

  • Customized Reporting/ Interactive Dashboard Services
  • Customized reporting services including the provision of customized reports and interactive dashboards to provide assistance for successful decision making.

  • Personnel Management Support Services
  • Customized Personnel Management solutions for all areas of personnel management including team building, communication solutions and training & development.

Why choose CompNova?

When you choose CompNova you gain improved system availability, decreased total cost of ownership and dedicated support that will help you eliminate all critical points of failure.

Here are few of our many advantages: