Siebel

Being aware of your customer’s needs and handling them effectively is key to providing better customer service and building customer loyalty. An effective CRM system can create better communication channels, collect and analyze vital data on customer interactions and identify new sales and marketing opportunities.

At CompNova, we provide CRM services spanning the entire spectrum of organizational functions. From CRM consulting and business needs analysis, implementation/ rollout and integration to application management and customer service, we do it all.

CompNova’s Oracle Siebel CRM expertise

Oracle Siebel CRM is one of the most widely used and comprehensive CRM solutions in the market today. Implementing Oracle Siebel CRM in your organization requires more than just technical implementation. At CompNova, our knowledge of industry business processes and best practices, combined with our ability to align our solutions with the strategic business goals of the organization, can help your business realize the fruits of investing in CRM.

CompNova’s Siebel CRM portfolio covers a broad range of cross-functional business functions as well as consulting services to leverage the hosted or on-demand services of Oracle CRM,

• Sales
• Marketing
• Contact center
• Partner relationship management
• Business analytics

We provide business strategies and technical know-how to handle implementation, upgrade and usage of the CRM tools for the automation of data collection, analysis, report building and database management.

The CompNova Oracle CRM edge

At CompNova, we help you build and maintain customer relationships, streamline processes, improve efficiency and reduce costs. Working with us will help you gain several benefits. We provide:

• Certified Oracle professionals who can help with your CRM implementation and deployments. Our solutions will empower you with the tools required to create far-reaching business strategies and achieve your business goals.
• Cost-effective and efficient deployments of CRM business solutions with competitive time-to-market ratio
• Tools and data to streamline different processes across sales, marketing, customer service and generation of sales leads thus helping you increase efficiency and boost your market share
• Quality solutions that incorporate best practices and world-class strategies

CompNova has wide-ranging expertise and technical strength. With a host of successful implementations and satisfied clients behind us, we are confident that we can provide you with Oracle Siebel CRM implementation and support services that will bring maximum value to your business. Contact us with your Oracle Siebel CRM requirements today and we will provide you with a customized solution that will help you take your business to the next level.

Websphere

CompNova’s EAI technical expertise

To keep up with rapidly changing business scenarios and global customer needs, a seamless flow of data and information across multiple systems is required. Therefore it is imperative for enterprises to organize their data flow and data transfer across cross-functional business units in the organization.

Disparate enterprise applications such as SCM (supply chain management), CRM (customer relationship management), ERP (enterprise resource planning) and various other applications, services and frameworks typically find it difficult to communicate over different operating systems, databases, languages, automation methodologies etc. Many organizations face the challenge of understanding and seamlessly integrating various systems.

At CompNova, our vast CRM, ERP, SCM, data warehousing and enterprise expertise provides you with the technological depth required to handle complex integrations. Effective and successful EAI integrations give your business the competitive edge and gain customer confidence.

CompNova’s Websphere Competency

When you choose Compnova, you get the best of our IBM Websphere application integration middleware technical expertise. Some of the main benefits our dedicated team of Websphere professionals offers include:

• Expertise in BPM (Business process management)

Improve your business performance with our skills in continuous data analysis, deployment and improvement of end-to-end business processes

• SOA architecture technical expertise

Our solutions are based on SOA (Service Oriented Architecture) principles and models which facilitate a modular, flexible solution that speeds up time to market and is at the same time scalable and reusable.

• Business Integration Consulting services

We provide consulting services to review your solution architecture and design, to enhance your business processes or to add new applications and modules.

• Usage of best-in-class methodologies

Our integration methodologies and industry practices are tailored to align with your organization’s business needs. Our EAI framework ensures a seamless integration between different application modules and services to best leverage your organizational business objectives.

CompNova has the expertise and experience to help with your EAI implementations. We also provide EAI consulting services. Contact us with your application integration requirements and we can provide you with a customized solution that will help you with your integration requirements and optimize business performance.

Privacy Policy

CompNova Respects Your Privacy

CompNova is committed towards protecting your privacy. We believe that the responsible use of personal information collected on our website is critical to our business objectives and reputation. Our Privacy Policy informs you of our privacy practices and details the steps we take to protect your personal information.

• The information provided by you through our contact mailboxes, contact forms, and/or through the registration processes on our website determines the complete extent and type of information we receive from you.
• Unless we obtain your permission to use your personal information for other purposes, all use of personally identifiable information is in response to your requests and in order to provide you with information about CompNova’s services. For example, if you send us an e-mail message requesting information about a particular service offered by CompNova, we will use your e-mail address and other information supplied by you to respond to your request. Similarly, if you send us your resume or curriculum vitae (CV) to apply online for a position with CompNova, we will use the information provided to match you with available opportunities.
• Our website’s enquiry form may invite you to register and provide information about yourself. We use all such information to personalize your online experience and to deliver the content most suited to your needs. Such usage can also be used to update registration information or facilitate cancellation in case you no longer wish to receive information from us.
• All personal information provided will be retained only for as long as necessary to fulfill the purposes for which the information was collected or as required by law. On no account will this information be sold, distributed, leased or shared with third parties except as necessary to carry out our business or as required by law.
• Personal data collected by CompNova may be transferred to other member firms of CompNova International when the necessity arises to meet the purpose for which you have submitted the information. This entails that all personal data submitted to CompNova electronically, is inclusive of explicit consent to trans-border transmission of data collected via CompNova's website.
• Your personal information and any data you provide is protected from loss, misuse, alteration or unintentional destruction by our superior technological and operational security policies and procedures. We additionally ensure that all personnel who have access to the data are adequately informed by the signing of privacy statements, to maintain the confidentiality of such information.
• We strictly endorse and enforce the protection of children's privacy in an online environment. Our sites are not intentionally designed for or directed at children under the age of 18 years. Our policy includes the provision to never knowingly collect or maintain information about anyone under the age of 18.