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Websphere

CompNova’s EAI technical expertise

To keep up with rapidly changing business scenarios and global customer needs, a seamless flow of data and information across multiple systems is required. Therefore it is imperative for enterprises to organize their data flow and data transfer across cross-functional business units in the organization.

Disparate enterprise applications such as SCM (supply chain management), CRM (customer relationship management), ERP (enterprise resource planning) and various other applications, services and frameworks typically find it difficult to communicate over different operating systems, databases, languages, automation methodologies etc. Many organizations face the challenge of understanding and seamlessly integrating various systems.

At CompNova, our vast CRM, ERP, SCM, data warehousing and enterprise expertise provides you with the technological depth required to handle complex integrations. Effective and successful EAI integrations give your business the competitive edge and gain customer confidence.

CompNova’s Websphere Competency

When you choose Compnova, you get the best of our IBM Websphere application integration middleware technical expertise. Some of the main benefits our dedicated team of Websphere professionals offers include:

  • Expertise in BPM (Business process management)

Improve your business performance with our skills in continuous data analysis, deployment and improvement of end-to-end business processes

  • SOA architecture technical expertise

Our solutions are based on SOA (Service Oriented Architecture) principles and models which facilitate a modular, flexible solution that speeds up time to market and is at the same time scalable and reusable.

  • Business Integration Consulting services

We provide consulting services to review your solution architecture and design, to enhance your business processes or to add new applications and modules.

  • Usage of best-in-class methodologies

Our integration methodologies and industry practices are tailored to align with your organization’s business needs. Our EAI framework ensures a seamless integration between different application modules and services to best leverage your organizational business objectives.

CompNova has the expertise and experience to help with your EAI implementations. We also provide EAI consulting services. This email address is being protected from spambots. You need JavaScript enabled to view it. with your application integration requirements and we can provide you with a customized solution that will help you with your integration requirements and optimize business performance.

SAP

Building customer relationships that last is the key mantra for any successful business. Access to all customer data and interactions in an easy-to-understand format can help you gain valuable insights into your customer’s expectations and needs. This will empower you to improve your processes and build customer loyalty.

At CompNova, we provide end-to-end CRM services that help you to leverage your customer relationships better and boost efficiency and profits.

CompNova’s SAP CRM expertise

Our solid technical expertise coupled with our vast CRM experience on live SAP CRM projects helps you leverage the SAP advantage to the maximum and create intuitive and efficient solutions for your customers. Our SAP CRM competency is backed by world class methods and best practices followed by industry leaders. We offer services across key SAP CRM business functions:

  • Marketing: Helps your marketing function to gain key insights using business intelligence to maximize customer retention and gain customer confidence.
  • Sales: Our consulting service helps your sales function to achieve better planning by data analysis of customer interactions. We enable you streamline different sales processes across different service areas.
  • Service: We help your business to achieve customer satisfaction and loyalty through use of customer service centers, partner channel management and e-service options.
  • Customer service center: We help organizations maximize customer loyalty by driving customer-targeted campaigns and improving overall customer service.
  • E-commerce solutions: Using web-based solutions, we help improve your customers’ online user experience and provide them with easy self-service options.
  • IT service: We help you to enable IT processes to be ITIL-compliant for better management of incidents, tickets, defects etc.

At CompNova, we bring value to our customers

As far as customer relationship management is concerned, choosing the right software and the right CRM service is paramount to achieving your business goals and delivering more value. By choosing CompNova, your business can benefit by leveraging the following,

  • Great pool of certified and certified SAP professionals to help achieve your business goals.
  • Cost-effective and efficient deployments of CRM business solutions with competitive time-to-market ratio
  • Services that span across the CRM domain including consulting, deployment and integration, application upgrade and application management etc.

CompNova has experience being part of a host of successful SAP CRM implementations. Contact uswith your SAP CRM requirements and we will provide you with a customized solution that will help you make customer relationship management a cakewalk.

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