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Amdocs

In today’s business scenario, creating, developing and maintaining customer relationships is crucial to business profitability. Organizations need to ensure that all customer service channels and contact points are sufficiently leveraged to enhance customer consciousness and increase customer satisfaction and loyalty.

Amdocs main products are centered around innovations in “Customer Experience Systems” (CES) including their customer relationship management portfolio. However, there is no “one size fits all approach” where Customer relationship management is concerned and different customers need to be addressed in different ways. CompNova helps you realize the full benefits of an appropriate CRM implementation by creating a solution which fits your needs.

CompNova’s Amdocs CRM technical expertise

Amdocs CES systems and Clarify CRM technology are designed to improve customer experience and provide easy access to customer information across different organizational functions. Its intuitive interface can help increase productivity and reduce employee training time. At CompNova, we help you get the maximum out of your Amdocs CRM system and streamline sales, marketing and customer contact center business processes, reduce sales cycle times and improve customer acquisition and retention.

CompNova offers a comprehensive set of services spread across the Amdocs framework CRM spectrum, including customer interaction, sales, marketing and service functions. We offer consulting services, implementation/rollout, upgrade and application development and maintenance services.

CompNova’s differentiating factors

Choosing CompNova to help with your CRM implementation and integration has the following pluses:

  • Large pool of Amdocs-certified and CRM trained professionals with sizable domain experience behind them
  • Our experience with multiple successful Amdocs Clarify CRM project deployments, integrations and upgrades will help us bring the cost of implementing CRM in your organization down.
  • Adherence to industry best practices and quality standards and usage of right CRM tools and process aids for efficient management of CRM lifecycle management services
  • Improved tools at customer contact centers to help your business build customer contact points and gain a 360 degree view of your customers
  • Utilization of new avenues to collect, analyze and build on customer data. With the explosion of new methods of communication such as social networking and telemarketing etc, there are new ways to reach customers and businesses need to evolve their go-to-market strategy. We help you achieve this easily.

CompNova has wide-ranging expertise and technical domain experience with a host of successful implementations, upgrades and integrations with legacy systems behind us.  We can help with your Amdocs CRM implementation and support services. Contact us with your Amdocs CRM requirements and we will provide you with a customized solution that will give you maximum value.

Webmethds

Why enterprise application integration (EAI) services ?

EAI is not a single out-of-the-box package solution but a continuous process to bring disparate computer applications across the organization under a common umbrella to increase functionality and improve performance across the enterprise. The EAI tool paradigm thus serves to streamline business processes across the organization and raise organization efficiency and thus productivity.

Most EAI tools and solutions in the market today seek to go beyond mere linking and sharing of data across disparate enterprise applications. They also help create new and innovative ways to leverage organizational data to improve operational efficiency and provide the competitive edge over market rivals.

WebMethods EAI technologies

The WebMethods platform from Software AG enables your business to move more quickly to address and adapt to changing market trends. WebMethods is based on the SOA (service-oriented architecture) platform which allows developers a flexible and extensible infrastructure in the form of the ESB (Enterprise Service Bus) to develop and add new applications. At CompNova, we enable your business to leverage the power of the WebMethods platform.

At CompNova, we have the qualified technical expertise with WebMethods-certified professionals and sound business knowledge to help you with your WebMethods deployments.

Our expertise in WebMethods products and tools include:

  • WebMethods BPM (Business Process Management)
  • WebMethods SOA (Service Oriented Architecture) governance tools
  • WebMethods B2B
  • WebMethods ESB
  • WebMethods Adapters (e.g JDBC, SAP, Siebel etc)

Our services range from:

  • WebMethods Consulting

We leverage our in-depth integration expertise to focus on your organization’s enterprise goals to optimize business performance. CompNova provides consulting and advisory services on business strategies for integration, integration roadmap, BAM (Business Activity Monitoring) etc

  • WebMethods Implementation and deployment

We provide standard as well as custom WebMethods deployments, custom adapter development for other systems and B2B external practices. We also provide support for migration from legacy systems and upgrades.

  • WebMethods support

We provide round the clock support and maintenance for our integration solutions.

CompNova’s Webmethods expertise

CompNova’s talent pool of Webmethods trained professionals have a host of successful deployments and migrations behind them. They have experience in multiple industry verticals and are thus well-equipped to handle complex integration solutions, so that you can focus on your organization’s core competencies. By engaging with us for your Webmethods integration services, you get:

  • Cost-effective and faster time-to-market solutions
  • A process-centric approach to application integration that’ll optimize performance
  • Move towards a web-service based model more effectively to enable partnering with external business practices etc.

CompNova has the expertise and experience to help with your Webmethods implementations and other EAI services. Contact us with your Webmethods requirements and we can provide you with a customized solution that will help you in your enterprise requirements.

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Privacy Policy

CompNova Respects Your Privacy

CompNova is committed towards protecting your privacy. We believe that the responsible use of personal information collected on our website is critical to our business objectives and reputation. Our Privacy Policy informs you of our privacy practices and details the steps we take to protect your personal information.

  • The information provided by you through our contact mailboxes, contact forms, and/or through the registration processes on our website determines the complete extent and type of information we receive from you.
  • Unless we obtain your permission to use your personal information for other purposes, all use of personally identifiable information is in response to your requests and in order to provide you with information about CompNova’s services. For example, if you send us an e-mail message requesting information about a particular service offered by CompNova, we will use your e-mail address and other information supplied by you to respond to your request. Similarly, if you send us your resume or curriculum vitae (CV) to apply online for a position with CompNova, we will use the information provided to match you with available opportunities.
  • Our website’s enquiry form may invite you to register and provide information about yourself. We use all such information to personalize your online experience and to deliver the content most suited to your needs. Such usage can also be used to update registration information or facilitate cancellation in case you no longer wish to receive information from us.
  • All personal information provided will be retained only for as long as necessary to fulfill the purposes for which the information was collected or as required by law. On no account will this information be sold, distributed, leased or shared with third parties except as necessary to carry out our business or as required by law.
  • Personal data collected by CompNova may be transferred to other member firms of CompNova International when the necessity arises to meet the purpose for which you have submitted the information. This entails that all personal data submitted to CompNova electronically, is inclusive of explicit consent to trans-border transmission of data collected via CompNova's website.
  • Your personal information and any data you provide is protected from loss, misuse, alteration or unintentional destruction by our superior technological and operational security policies and procedures. We additionally ensure that all personnel who have access to the data are adequately informed by the signing of privacy statements, to maintain the confidentiality of such information.
  • We strictly endorse and enforce the protection of children's privacy in an online environment. Our sites are not intentionally designed for or directed at children under the age of 18 years. Our policy includes the provision to never knowingly collect or maintain information about anyone under the age of 18.

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Biztalk

Need for EAI services

As corporate enterprises move to an increasingly collaborative business-to-business interactive e-commerce approach and eventually to a web services model, there is a need to seamlessly integrate their own internal services, processes and applications. They need to dynamically generate, analyze and access data in real-time across multiple disparate systems and business processes. EAI services and software solutions help to build the link between multiple functional units and serve as the application middleware layer.

Using EAI to create a flexible, standard platform infrastructure to share information across the organization and with external business partners is the key to improve organizational efficiency and productivity. But out-of-the-box EAI software solutions can be costly to implement and it is difficult to find sufficiently qualified and trained professionals with the required domain expertise to handle complex live implementations, deployments and EAI systems upgrades.

At CompNova, we have the qualified technical expertise and business knowledge to help you with your BizTalk development. Our skill set ranges from consultants, architects, developers, integrators, all with years of enterprise integration expertise behind them.

Our services range from:

  • BizTalk Consulting

Right from planning and design phases, our consultants work with you to leverage the capabilities of BizTalk and adapt the same to your organizational needs. We also help you mitigate risks and costs involved in any migration.

  • BizTalk Development

Leverage our expertise of BizTalk deployments so that you can concentrate on your core business. We provide services for Business Rules Engine (BRE), Business Activity monitoring (BAM), development of custom ports and adaptors, schemas and mapping for BizTalk.

  • BizTalk Support

Our goal is to ensure a seamless integration with your business applications, improving overall organizational efficiency and performance.

CompNova’s BizTalk expertise

The advantages of using Compnova’s Biztalk expertise include:

  • Quick response to changing business needs. We help you get the most out of your Microsoft BizTalk implementation
  • Proven quality assurance and best-in-class testing methodologies to deliver solutions of the highest quality
  • Microsoft-certified pool of talent who are specialized in leveraging the business processes of the organization towards a successful BizTalk implementation.

CompNova has the expertise and experience to help with your BizTalk implementations, Microsoft technologies and EAI services. Contact us with your EAI requirements and we can provide you with a customized solution that will help you in your enterprise requirements.

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CompNova philanthropic efforts are conducted worldwide through the voluntary efforts of CompNova employees and the financial and administrative support of the CompNova Foundation.

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