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Compnova Menu
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Oracle

Being aware of your customer’s needs and handling them effectively is key to providing better customer service and building customer loyalty. An effective CRM system can create better communication channels, collect and analyze vital data on customer interactions and identify new sales and marketing opportunities.

At CompNova, we provide CRM services spanning the entire spectrum of organizational functions. From CRM consulting and business needs analysis, implementation/ rollout and integration to application management and customer service, we do it all.

CompNova’s Oracle Siebel CRM expertise

Oracle Siebel CRM is one of the most widely used and comprehensive CRM solutions in the market today. Implementing Oracle Siebel CRM in your organization requires more than just technical implementation. At CompNova, our knowledge of industry business processes and best practices, combined with our ability to align our solutions with the strategic business goals of the organization, can help your business realize the fruits of investing in CRM.

CompNova’s Siebel CRM portfolio covers a broad range of cross-functional business functions as well as consulting services to leverage the hosted or on-demand services of Oracle CRM,

  • Sales
  • Marketing
  • Contact center
  • Partner relationship management
  • Business analytics

We provide business strategies and technical know-how to handle implementation, upgrade and usage of the CRM tools for the automation of data collection, analysis, report building and database management.

The CompNova Oracle CRM edge

At CompNova, we help you build and maintain customer relationships, streamline processes, improve efficiency and reduce costs. Working with us will help you gain several benefits. We provide:

  • Certified Oracle professionals who can help with your CRM implementation and deployments. Our solutions will empower you with the tools required to create far-reaching business strategies and achieve your business goals.
SAP

Building customer relationships that last is the key mantra for any successful business. Access to all customer data and interactions in an easy-to-understand format can help you gain valuable insights into your customer’s expectations and needs. This will empower you to improve your processes and build customer loyalty.

At CompNova, we provide end-to-end CRM services that help you to leverage your customer relationships better and boost efficiency and profits.

CompNova’s SAP CRM expertise

Our solid technical expertise coupled with our vast CRM experience on live SAP CRM projects helps you leverage the SAP advantage to the maximum and create intuitive and efficient solutions for your customers. Our SAP CRM competency is backed by world class methods and best practices followed by industry leaders. We offer services across key SAP CRM business functions:

  • Marketing: Helps your marketing function to gain key insights using business intelligence to maximize customer retention and gain customer confidence.
  • Sales: Our consulting service helps your sales function to achieve better planning by data analysis of customer interactions. We enable you streamline different sales processes across different service areas.
  • Service: We help your business to achieve customer satisfaction and loyalty through use of customer service centers, partner channel management and e-service options.
  • Customer service center: We help organizations maximize customer loyalty by driving customer-targeted campaigns and improving overall customer service.
  • E-commerce solutions: Using web-based solutions, we help improve your customers’ online user experience and provide them with easy self-service options.
  • IT service: We help you to enable IT processes to be ITIL-compliant for better management of incidents, tickets, defects etc.

At CompNova, we bring value to our customers

As far as customer relationship management is concerned, choosing the right software and the right CRM service is paramount to achieving your business goals and delivering more value. By choosing CompNova, your business can benefit by leveraging the following,

  • Great pool of certified and certified SAP professionals to help achieve your business goals.
  • Cost-effective and efficient deployments of CRM business solutions with competitive time-to-market ratio
  • Services that span across the CRM domain including consulting, deployment and integration, application upgrade and application management etc.

CompNova has experience being part of a host of successful SAP CRM implementations. Contact uswith your SAP CRM requirements and we will provide you with a customized solution that will help you make customer relationship management a cakewalk.

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Webmethds

Why enterprise application integration (EAI) services ?

EAI is not a single out-of-the-box package solution but a continuous process to bring disparate computer applications across the organization under a common umbrella to increase functionality and improve performance across the enterprise. The EAI tool paradigm thus serves to streamline business processes across the organization and raise organization efficiency and thus productivity.

Most EAI tools and solutions in the market today seek to go beyond mere linking and sharing of data across disparate enterprise applications. They also help create new and innovative ways to leverage organizational data to improve operational efficiency and provide the competitive edge over market rivals.

WebMethods EAI technologies

The WebMethods platform from Software AG enables your business to move more quickly to address and adapt to changing market trends. WebMethods is based on the SOA (service-oriented architecture) platform which allows developers a flexible and extensible infrastructure in the form of the ESB (Enterprise Service Bus) to develop and add new applications. At CompNova, we enable your business to leverage the power of the WebMethods platform.

At CompNova, we have the qualified technical expertise with WebMethods-certified professionals and sound business knowledge to help you with your WebMethods deployments.

Our expertise in WebMethods products and tools include:

  • WebMethods BPM (Business Process Management)
  • WebMethods SOA (Service Oriented Architecture) governance tools
  • WebMethods B2B
  • WebMethods ESB
  • WebMethods Adapters (e.g JDBC, SAP, Siebel etc)

Our services range from:

  • WebMethods Consulting

We leverage our in-depth integration expertise to focus on your organization’s enterprise goals to optimize business performance. CompNova provides consulting and advisory services on business strategies for integration, integration roadmap, BAM (Business Activity Monitoring) etc

  • WebMethods Implementation and deployment

We provide standard as well as custom WebMethods deployments, custom adapter development for other systems and B2B external practices. We also provide support for migration from legacy systems and upgrades.

  • WebMethods support

We provide round the clock support and maintenance for our integration solutions.

CompNova’s Webmethods expertise

CompNova’s talent pool of Webmethods trained professionals have a host of successful deployments and migrations behind them. They have experience in multiple industry verticals and are thus well-equipped to handle complex integration solutions, so that you can focus on your organization’s core competencies. By engaging with us for your Webmethods integration services, you get:

  • Cost-effective and faster time-to-market solutions
  • A process-centric approach to application integration that’ll optimize performance
  • Move towards a web-service based model more effectively to enable partnering with external business practices etc.

CompNova has the expertise and experience to help with your Webmethods implementations and other EAI services. Contact us with your Webmethods requirements and we can provide you with a customized solution that will help you in your enterprise requirements.

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SAP XI

Why use SAP EAI services?

In today’s IT and business landscape, it is imperative that enterprises have a real-time view of their data and business processes that will enable them to respond quickly to changing market scenarios, customer expectations and global demands. Enterprise Application Integration (EAI) tools and methodologies help to bridge the divide between different monolithic processes and bring them under a common virtual system to ensure that different business units function together cohesively.

SAP PI (Process Integration) formerly known as SAP XI (Exchange Infrastructure) is part of SAP’s NetWeaver platform and forms a part of SAP’s enterprise application integration suite. SAP has been delivering solutions in the form of its SAP PI/XI tools and integration framework, which enables its customers to integrate applications using EAI, as well as with business partners’ applications in its B2B/EDI solutions.

At CompNova we have qualified technical expertise and business knowledge to help you with your SAP PI/XI development. Our workforce includes SAP-certified consultants, architects, developers, integrators, all with years of enterprise integration expertise behind them,

Our services range from:

  • SAP XI Consulting

Our team of business architects and application integrators will evaluate your organization’s SAP XI integration strategy and its suitability to the business needs and B2B requirements of your organization. We also help to foresee and mitigate the costs and risks involved in migration from legacy systems and upgrades, while at the same time improving scalability and optimizing performance.

  • SAP XI Implementation and deployment

CompNova provides the skilled manpower to help you with your SAP PI/XI deployments with our proven integration methodologies.

  • SAP XI support

Application integration is a core part of the overall IT ecosystem of the organization and needs to adapt to changing business scenarios and market changes. We provide round the clock support and assistance to help you with your SAP PI/XI installations.

CompNova’s SAP XI expertise

At CompNova, our track record of SAP XI projects has been impeccable. Our SAP-certified professionals possess the technical background and domain expertise along with SAP Netweaver platform experience to deliver consistently. You will benefit from our:

  • Established enterprise integration methodologies and industry best practices in system and application integration projects
  • Cost-effective solutions with minimum time to market
  • Expertise in integration of non-SAP components into the SAP Netweaver platform. Proven quality assurance and testing methodologies.

CompNova has the expertise and experience to help with your SAP PI/XI implementations and other SAP or EAI-related services. Contact us with your EAI requirements and we can provide you with a customized solution.

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