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Compnova Menu
Compnova Menu

SAP

Building customer relationships that last is the key mantra for any successful business. Access to all customer data and interactions in an easy-to-understand format can help you gain valuable insights into your customer’s expectations and needs. This will empower you to improve your processes and build customer loyalty.

At CompNova, we provide end-to-end CRM services that help you to leverage your customer relationships better and boost efficiency and profits.

CompNova’s SAP CRM expertise

Our solid technical expertise coupled with our vast CRM experience on live SAP CRM projects helps you leverage the SAP advantage to the maximum and create intuitive and efficient solutions for your customers. Our SAP CRM competency is backed by world class methods and best practices followed by industry leaders. We offer services across key SAP CRM business functions:

  • Marketing: Helps your marketing function to gain key insights using business intelligence to maximize customer retention and gain customer confidence.
  • Sales: Our consulting service helps your sales function to achieve better planning by data analysis of customer interactions. We enable you streamline different sales processes across different service areas.
  • Service: We help your business to achieve customer satisfaction and loyalty through use of customer service centers, partner channel management and e-service options.
  • Customer service center: We help organizations maximize customer loyalty by driving customer-targeted campaigns and improving overall customer service.
  • E-commerce solutions: Using web-based solutions, we help improve your customers’ online user experience and provide them with easy self-service options.
  • IT service: We help you to enable IT processes to be ITIL-compliant for better management of incidents, tickets, defects etc.

At CompNova, we bring value to our customers

As far as customer relationship management is concerned, choosing the right software and the right CRM service is paramount to achieving your business goals and delivering more value. By choosing CompNova, your business can benefit by leveraging the following,

  • Great pool of certified and certified SAP professionals to help achieve your business goals.
  • Cost-effective and efficient deployments of CRM business solutions with competitive time-to-market ratio
  • Services that span across the CRM domain including consulting, deployment and integration, application upgrade and application management etc.

CompNova has experience being part of a host of successful SAP CRM implementations. This email address is being protected from spambots. You need JavaScript enabled to view it.with your SAP CRM requirements and we will provide you with a customized solution that will help you make customer relationship management a cakewalk.

Oracle

Being aware of your customer’s needs and handling them effectively is key to providing better customer service and building customer loyalty. An effective CRM system can create better communication channels, collect and analyze vital data on customer interactions and identify new sales and marketing opportunities.

At CompNova, we provide CRM services spanning the entire spectrum of organizational functions. From CRM consulting and business needs analysis, implementation/ rollout and integration to application management and customer service, we do it all.

CompNova’s Oracle Siebel CRM expertise

Oracle Siebel CRM is one of the most widely used and comprehensive CRM solutions in the market today. Implementing Oracle Siebel CRM in your organization requires more than just technical implementation. At CompNova, our knowledge of industry business processes and best practices, combined with our ability to align our solutions with the strategic business goals of the organization, can help your business realize the fruits of investing in CRM.

CompNova’s Siebel CRM portfolio covers a broad range of cross-functional business functions as well as consulting services to leverage the hosted or on-demand services of Oracle CRM,

  • Sales
  • Marketing
  • Contact center
  • Partner relationship management
  • Business analytics

We provide business strategies and technical know-how to handle implementation, upgrade and usage of the CRM tools for the automation of data collection, analysis, report building and database management.

The CompNova Oracle CRM edge

At CompNova, we help you build and maintain customer relationships, streamline processes, improve efficiency and reduce costs. Working with us will help you gain several benefits. We provide:

  • Certified Oracle professionals who can help with your CRM implementation and deployments. Our solutions will empower you with the tools required to create far-reaching business strategies and achieve your business goals.

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TIBCO

CompNova’s EAI expertise

The relevance of EAI (Enterprise Application Integration) in today’s business scenario   has increased significantly as organizations realize the need for real-time availability of data across different systems and linking of different business processes. Ability to consolidate, coordinate and seamlessly integrate different systems and application modules increases organizational efficiency and hence profitability.

Typically, most enterprises have a host of legacy systems all supporting different databases, operating systems and platforms. The need for a common framework to successfully link the disparate systems by a common interface, so that they can seamlessly function together, is a high-priority enterprise-wide requirement.

CompNova’s TIBCO-certified professionals possess the technical skills and the domain expertise to help your business with complex integrations and migration from legacy systems.

CompNova provides EAI application integration services using TIBCO products and a wide range of services including:

  • EAI architecture consulting
  • Implementation of EAI integration solutions across the organization
  • Integration with legacy systems
  • Upgrade and support services
  • TIBCO Adapter framework services

CompNova’s TIBCO competency

The main challenge organizations face is the lack of qualified manpower to handle complex integration scenarios as well as to analyze business processes across cross-functional units and streamline with the organizational growth objectives. CompNova’s dedicated team of TIBCO-certified professionals has a host of successful deployments and migrations behind them, have experience in multiple industry verticals and are thus well-equipped to handle complex integration solutions. By engaging with us for your TIBCO integration services, you get:

  • Cost-effective and faster time-to-market solutions
  • Usage of BAM (Business Activity Monitoring) tools by TIBCO for business data analysis- provides real-time visibility across the enterprise.
  • Analysis of business objectives and business process management goals
  • We create value for your business through use of industry best practices, proven integration methodologies, testing methodologies and world-class quality assurance standards.
  • Maximize the operating efficiency by bringing down new process cycle time and facilitate addition of new modules without disruption of existing business processes.

CompNova has the domain expertise and experience to help with your TIBCO implementations and other EAI services. If you are evaluating using TIBCO software solutions, upgrading an existing solution, need qualified assistance or training on application integration products and services, then Contact us with your EAI requirements. We can provide you with a customized solution that will help you in your enterprise integration requirements.

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