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BPO

Opting for a Business Process Outsourcing (BPO) solution, has been proved to be the most successful way to minimize your operating costs and maximize your revenue. Apart from adding value to your business and increasing your productivity, a customized BPO solution can bring in the extra revenue and undivided attention needed to develop your core competencies.

At CompNova, our sophisticated BPO services are designed to stimulate business growth and maximize potential. Whatever your peripheral needs are, ranging from management of all your important data to trouble shooting technical problems to roping in potential customers, our BPO services cover all specifics allowing you to concentrate on your major business goals. Our innovative technologies and strategic implementation system further ensure that the highest possible quality standards are maintained.

CompNova offers BPO services across various verticals

CompNova offers specialized BPO solutions for a wide range of vertical-specific processes. Our client-centric solutions bring about greater flexibility, higher operational effectiveness and low operating costs through process assessment, process standardization and process re-engineering. We offer BPO support along the following verticals:

  • Technical Support
  • Back Office Support
  • Virtual Assistance
  • Database Management
  • Customer Support
  • Product Support
  • Remote Infrastructure Support
  • Inbound Call Center Services
  • Outbound Call Center Services

In addition to the above we also provide IT Helpdesk Services, Enterprise Helpdesk Services, Financial and Accounting Services, and Disaster Recovery and Business Continuity Services.

Why choose CompNova?

At CompNova, before embarking on any project, we first provide our clients with a clear and precise idea of how our BPO solutions can enhance their productivity and reduce costs through our specialized processes of assessment, standardization and re-engineering. Built on a foundation of process and domain expertise, our BPO solutions are guaranteed to bring about a marked improvement in your bottom line.

Here are our differentiators:

  • Provision of well-defined BPO processes
  • Availability of robust call center technologies
  • 24x7x365 call center support
  • Domain and process specific knowledge
  • Customized BPO services according to client needs
  • Major cost reductions
  • High rate of sales conversions
  • Effective BPO solutions for varying call center needs
  • Advanced processes maximizing high returns on investment
  • BS7799 standard based Information Security Management System (ISMS)

Join our extensive list of satisfied clients from around the world.Contact Us now with your business specific need and we will get back with a comprehensive BPO model that is sure to maximize your business potential.

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Open Source Sof

The use of Open Source Software continues to make its mark in the enterprise IT portfolio due to the ability to provide a feature-rich, cost-effective and quick web portal solution.

CompNova's extensive expertise and understanding of the Open Source Software technology allow us to provide cost-effective and end-to-end Open Source Software services to meet all of your enterprise needs.

Here are some of the reasons as to why Open Source Software technology is the one of the most preferred solutions used for business applications.

  • Open development process including open standards
  • Greater degree of flexibility and vendor independence
  • Substantial reduction in costs when compared to other proprietary software
  • Reduction in total-cost-of-ownership of proprietary solutions
  • Advanced degree of agility due to reductions in development time and time-to-market ratio

Open Source Software services from CompNova

Right from working within limited budgets, optimizing ROI on new initiatives, integrating with a larger ecosystem to increasing the time-to-market ratio for a new functionality, we can successfully deliver optimal solutions for all your enterprise needs. We offer the following services.

Development and Support Services

  • Portfolio Analysis
  • Open Source Adoption Consulting
  • Open Source Technology Selection
  • Application Development on Open Source Technologies such as Tomcat, JBOSS, Ingress, MySQL
  • Continuing Support Services
  • Open Source Based Implementations

Migration Services

  • Solaris to Linux
  • WebLogic/ WebSphere to JBOSS/ Tomcat migration
  • Sybase/Oracle/Informix to Ingress migration
  • Documentum to Alfresco migration

Benefits of using CompNova's Open Source Software services

CompNova's extensive experience in the IT sector works as a major advantage in providing clients with Open Source Software Solutions across various verticals including Rich Internet Applications, Portal, Content Management & Collaboration (PCC), Business Intelligence, Application/Web Servers, Service Oriented Architecture and Workflows, Business Process Management, Mobile Computing, and Distributed Computing.

Choosing CompNova can also help you gain the following business and technological benefits.

  • Availability of SLA-driven product support
  • Provision of a robust governance model and well-defined policies at the organizational level
  • Integration and migration with commercial and/or open source products
  • Expert dealing with all OSS licensing issues linked to the organization's IP
  • Assurance of product viability and sustenance over a long period of time
  • Provision of security compliance of all open source products

CompNova's open source solutions can help you carve a position for yourself in the enterprise IT portfolio. Contact Us and we will get back to you with more details on our Open Source Software services.

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IT Consulting

Are you searching for innovative ways to improve overall efficiency through technology change? Do you wish to reduce costs through sustainable IT processes? CompNova’s comprehensive IT consulting solutions can help you find the right strategy towards transforming your business, lowering operational costs and ensuring business continuity.

IT Consulting Services offered by CompNova:

Our IT consulting services cover all essential areas of your business including IT support, migration, customization and implementation. We offer IT consulting services along the following verticals.

  • IT Transformation Services
  • Cost-based Transformation Services
  • ITIL Process Services
  • Offshore Advisory Services
  • Process Consulting Services
  • Change Management
  • ERP Consulting
  • Quality Improvement and Management
  • Social and Collaborative Knowledge Management
  • Six-Sigma Consulting and Implementation
  • Model-based Software Process Management
  • Focused Process Solutions
  • Client-centric customized solutions
  • Application Management Outsourcing
  • Independent Validation and Verification

Our Technical Capabilities:

IT consultants at CompNova enable you to keep pace with the rapidly changing business environment by providing years of real-world experience coupled with the latest technological advancements. Our unparalleled level of technical knowledge and our unique technical agility skills help in providing the right IT consultation to companies.

We are experts in:

Languages and Tools:

.Net, Java/J2EE, C, C++, C#, HTML, SAS, Lotus Notes, Perl/CGI, PowerBuilder, COBOL, MQ Series, SAP, PeopleSoft, Exchange, XML/SOAP/WSDL, CISCO, PL/SQL, Cold Fusion, Rexx, Delphi, Visual, Studio.Net, COGNOS

Platforms:

Weblogic, Vignette, IIS, WebSphere, Sun ONE, JRun, EAServer, Apache

Databases:

DB2/UDB, Sybase, Oracle, Informix, SQL, IMS

Operating Systems:

z/OS, CICS, Linux, Windows 2000/XP/2003, z/VN, MVS, Solaris, VSE/ESA, AIX, HP Unix

What differentiates CompNova from the rest?

When you chose CompNova as your IT consulting partner, we ensure that you gain the best solution through our customized three-way process that uses superior technology, advanced methodology and specialized consultants to enable optimal client success. Our consulting solutions can bring about

  • A marked reduction in operational expenditures brought about by active consolidation of tools, people, and processes
  • Greater responsiveness and compliance by effectively implementing behavioral change management
  • Enhanced Service Level Management (SLM) rate brought about by improved SLAs and reduced penalties
  • Improved efficiency through a collaborative approach of technology change and sustainable process solutions
  • Significant revenue and retention benefits by uncovering and analyzing critical customer input

CompNova can take care of any hassles you have regarding IT management. Get in touch with our certified experts to find the right solution towards reducing costs, increasing agility and enabling transformation.

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CompNova philanthropic efforts are conducted worldwide through the voluntary efforts of CompNova employees and the financial and administrative support of the CompNova Foundation.

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