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Compnova Menu
Compnova Menu

Oracle

Being aware of your customer’s needs and handling them effectively is key to providing better customer service and building customer loyalty. An effective CRM system can create better communication channels, collect and analyze vital data on customer interactions and identify new sales and marketing opportunities.

At CompNova, we provide CRM services spanning the entire spectrum of organizational functions. From CRM consulting and business needs analysis, implementation/ rollout and integration to application management and customer service, we do it all.

CompNova’s Oracle Siebel CRM expertise

Oracle Siebel CRM is one of the most widely used and comprehensive CRM solutions in the market today. Implementing Oracle Siebel CRM in your organization requires more than just technical implementation. At CompNova, our knowledge of industry business processes and best practices, combined with our ability to align our solutions with the strategic business goals of the organization, can help your business realize the fruits of investing in CRM.

CompNova’s Siebel CRM portfolio covers a broad range of cross-functional business functions as well as consulting services to leverage the hosted or on-demand services of Oracle CRM,

  • Sales
  • Marketing
  • Contact center
  • Partner relationship management
  • Business analytics

We provide business strategies and technical know-how to handle implementation, upgrade and usage of the CRM tools for the automation of data collection, analysis, report building and database management.

The CompNova Oracle CRM edge

At CompNova, we help you build and maintain customer relationships, streamline processes, improve efficiency and reduce costs. Working with us will help you gain several benefits. We provide:

  • Certified Oracle professionals who can help with your CRM implementation and deployments. Our solutions will empower you with the tools required to create far-reaching business strategies and achieve your business goals.
SAP

Building customer relationships that last is the key mantra for any successful business. Access to all customer data and interactions in an easy-to-understand format can help you gain valuable insights into your customer’s expectations and needs. This will empower you to improve your processes and build customer loyalty.

At CompNova, we provide end-to-end CRM services that help you to leverage your customer relationships better and boost efficiency and profits.

CompNova’s SAP CRM expertise

Our solid technical expertise coupled with our vast CRM experience on live SAP CRM projects helps you leverage the SAP advantage to the maximum and create intuitive and efficient solutions for your customers. Our SAP CRM competency is backed by world class methods and best practices followed by industry leaders. We offer services across key SAP CRM business functions:

  • Marketing: Helps your marketing function to gain key insights using business intelligence to maximize customer retention and gain customer confidence.
  • Sales: Our consulting service helps your sales function to achieve better planning by data analysis of customer interactions. We enable you streamline different sales processes across different service areas.
  • Service: We help your business to achieve customer satisfaction and loyalty through use of customer service centers, partner channel management and e-service options.
  • Customer service center: We help organizations maximize customer loyalty by driving customer-targeted campaigns and improving overall customer service.
  • E-commerce solutions: Using web-based solutions, we help improve your customers’ online user experience and provide them with easy self-service options.
  • IT service: We help you to enable IT processes to be ITIL-compliant for better management of incidents, tickets, defects etc.

At CompNova, we bring value to our customers

As far as customer relationship management is concerned, choosing the right software and the right CRM service is paramount to achieving your business goals and delivering more value. By choosing CompNova, your business can benefit by leveraging the following,

  • Great pool of certified and certified SAP professionals to help achieve your business goals.
  • Cost-effective and efficient deployments of CRM business solutions with competitive time-to-market ratio
  • Services that span across the CRM domain including consulting, deployment and integration, application upgrade and application management etc.

CompNova has experience being part of a host of successful SAP CRM implementations. Contact uswith your SAP CRM requirements and we will provide you with a customized solution that will help you make customer relationship management a cakewalk.

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TIBCO

CompNova’s EAI expertise

The relevance of EAI (Enterprise Application Integration) in today’s business scenario   has increased significantly as organizations realize the need for real-time availability of data across different systems and linking of different business processes. Ability to consolidate, coordinate and seamlessly integrate different systems and application modules increases organizational efficiency and hence profitability.

Typically, most enterprises have a host of legacy systems all supporting different databases, operating systems and platforms. The need for a common framework to successfully link the disparate systems by a common interface, so that they can seamlessly function together, is a high-priority enterprise-wide requirement.

CompNova’s TIBCO-certified professionals possess the technical skills and the domain expertise to help your business with complex integrations and migration from legacy systems.

CompNova provides EAI application integration services using TIBCO products and a wide range of services including:

  • EAI architecture consulting
  • Implementation of EAI integration solutions across the organization
  • Integration with legacy systems
  • Upgrade and support services
  • TIBCO Adapter framework services

CompNova’s TIBCO competency

The main challenge organizations face is the lack of qualified manpower to handle complex integration scenarios as well as to analyze business processes across cross-functional units and streamline with the organizational growth objectives. CompNova’s dedicated team of TIBCO-certified professionals has a host of successful deployments and migrations behind them, have experience in multiple industry verticals and are thus well-equipped to handle complex integration solutions. By engaging with us for your TIBCO integration services, you get:

  • Cost-effective and faster time-to-market solutions
  • Usage of BAM (Business Activity Monitoring) tools by TIBCO for business data analysis- provides real-time visibility across the enterprise.
  • Analysis of business objectives and business process management goals
  • We create value for your business through use of industry best practices, proven integration methodologies, testing methodologies and world-class quality assurance standards.
  • Maximize the operating efficiency by bringing down new process cycle time and facilitate addition of new modules without disruption of existing business processes.

CompNova has the domain expertise and experience to help with your TIBCO implementations and other EAI services. If you are evaluating using TIBCO software solutions, upgrading an existing solution, need qualified assistance or training on application integration products and services, then Contact us with your EAI requirements. We can provide you with a customized solution that will help you in your enterprise integration requirements.

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Websphere

CompNova’s EAI technical expertise

To keep up with rapidly changing business scenarios and global customer needs, a seamless flow of data and information across multiple systems is required. Therefore it is imperative for enterprises to organize their data flow and data transfer across cross-functional business units in the organization.

Disparate enterprise applications such as SCM (supply chain management), CRM (customer relationship management), ERP (enterprise resource planning) and various other applications, services and frameworks typically find it difficult to communicate over different operating systems, databases, languages, automation methodologies etc. Many organizations face the challenge of understanding and seamlessly integrating various systems.

At CompNova, our vast CRM, ERP, SCM, data warehousing and enterprise expertise provides you with the technological depth required to handle complex integrations. Effective and successful EAI integrations give your business the competitive edge and gain customer confidence.

CompNova’s Websphere Competency

When you choose Compnova, you get the best of our IBM Websphere application integration middleware technical expertise. Some of the main benefits our dedicated team of Websphere professionals offers include:

  • Expertise in BPM (Business process management)

Improve your business performance with our skills in continuous data analysis, deployment and improvement of end-to-end business processes

  • SOA architecture technical expertise

Our solutions are based on SOA (Service Oriented Architecture) principles and models which facilitate a modular, flexible solution that speeds up time to market and is at the same time scalable and reusable.

  • Business Integration Consulting services

We provide consulting services to review your solution architecture and design, to enhance your business processes or to add new applications and modules.

  • Usage of best-in-class methodologies

Our integration methodologies and industry practices are tailored to align with your organization’s business needs. Our EAI framework ensures a seamless integration between different application modules and services to best leverage your organizational business objectives.

CompNova has the expertise and experience to help with your EAI implementations. We also provide EAI consulting services. Contact us with your application integration requirements and we can provide you with a customized solution that will help you with your integration requirements and optimize business performance.

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Latest News

CompNova philanthropic efforts are conducted worldwide through the voluntary efforts of CompNova employees and the financial and administrative support of the CompNova Foundation.

Our testimonials

CompNova is the best company I have worked with. They have provided the best services . They have an excellent process which enables them to meet the client requirements accurately. They have an uncanny ability to understand very quickly the needs of the clients and how best to meet them.
Pat Crossan, Managing Director, CSX
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Top qualities: Great Results, Good Value, High Integrity CompNova has been a national primary vendor for us for over 7 years. They have provided us with a wide variety of services. Their technical resources have always matched or exceeded our expectations. No wonder they are #1 vendor in the categories they compete! I am sure that we will continue to depend on them.
Director – Major Telecom Services Company
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CompNova has consistently provided outstanding service! Their ability to deliver creative & cost-effective solutions under extremely tight deadlines is amazing. The flexibility and personal service that CompNova provides is beyond compare. I don\'t know what we\'d do without them!
Vice President – IT Major Publishing Company
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Just a short note to thank CompNova for their world-class service in Applications Maintenance. Their team was very diligent and hard working. They worked hard against very aggressive dead lines and completed the project on time. We found the technical support team to be impeccable.
Director – Applications Services Major Healthcare
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CompNova was given the task of developing a data warehouse for our marketing department a few years ago. They brought in an expert team and completed the task on time and under budget! Their staff was very knowledgeable…they brought our team also up to speed in a very short time. Based on this performance, we have given them several projects, and have never been disappointed in the quality of their work. CompNova have always provided sound advice on the best technology to implement. We are more than satisfied that we have invested in a top-notch organization that met our needs with timely and reliable performance.
Director -Major Healthcare Services Provider
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