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Terms of use

Welcome to our website. By assessing, browsing or using this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern CompNova's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use this website.

The use of this website is subject to the following terms of use:

  • CompNova is the sole owner of all information contained and accessed on this website site. The information is intended for the user’s general guidance and interest purposes only. Keeping this in mind all information is provided on an "as is" basis only and does not come with warranties of any kind, expressed or implied, for accuracy, timeliness, performance, completeness or suitability.
  • CompNova, based on the fundamental universal condition of the electronic communication process, does not guarantee or warrant that the website will be uninterrupted, without delay, error-free, omission-free, or free of viruses.
  • CompNova and/or its executives, delivery management, delivery staff, or employees shall in no event, be liable for any direct, indirect, incidental, special, exemplary, punitive, consequential or other damages whatsoever (including, but not limited to, liability for loss of use, data or profits), without regard to the form of any action, including but not limited to contract, negligence or other tortuous actions, arising out of or in connection with the website, any content on or accessed by use of the website, or any copying, display or other use hereof.
  • CompNova wishes to state that all content on the website is copyrighted and that any unauthorized use of any materials on the website may violate copyright, trademark and other laws. No materials on the website may be modified, reproduced or publicly displayed, performed or distributed or used for any public or commercial purposes. In case a user downloads the materials on the website for personal or non-commercial use, the user must retain all copyright, trademark or other similar notices contained in the original materials or any copies of the material.
  • CompNova provides Third Party Links as a convenience to our users and wish to state that they do not control and are not responsible for any of these sites or their content. CompNova, as an obligation to protect its reputation and trademarks reserves the right to request removal of any link to our website.
  • CompNova prohibits the use of the following web link activities due to the trademark and copyright infringement issues involved: Links that involve unauthorized use of our logo, Framing, Inline links or meta tags, Hyperlinks or a form of link that disguises the URL and bypasses the homepage.
  • CompNova reserves explicit permission in writing for the use of its logo.

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Oracle

Being aware of your customer’s needs and handling them effectively is key to providing better customer service and building customer loyalty. An effective CRM system can create better communication channels, collect and analyze vital data on customer interactions and identify new sales and marketing opportunities.

At CompNova, we provide CRM services spanning the entire spectrum of organizational functions. From CRM consulting and business needs analysis, implementation/ rollout and integration to application management and customer service, we do it all.

CompNova’s Oracle Siebel CRM expertise

Oracle Siebel CRM is one of the most widely used and comprehensive CRM solutions in the market today. Implementing Oracle Siebel CRM in your organization requires more than just technical implementation. At CompNova, our knowledge of industry business processes and best practices, combined with our ability to align our solutions with the strategic business goals of the organization, can help your business realize the fruits of investing in CRM.

CompNova’s Siebel CRM portfolio covers a broad range of cross-functional business functions as well as consulting services to leverage the hosted or on-demand services of Oracle CRM,

  • Sales
  • Marketing
  • Contact center
  • Partner relationship management
  • Business analytics

We provide business strategies and technical know-how to handle implementation, upgrade and usage of the CRM tools for the automation of data collection, analysis, report building and database management.

The CompNova Oracle CRM edge

At CompNova, we help you build and maintain customer relationships, streamline processes, improve efficiency and reduce costs. Working with us will help you gain several benefits. We provide:

  • Certified Oracle professionals who can help with your CRM implementation and deployments. Our solutions will empower you with the tools required to create far-reaching business strategies and achieve your business goals.

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Amdocs

In today’s business scenario, creating, developing and maintaining customer relationships is crucial to business profitability. Organizations need to ensure that all customer service channels and contact points are sufficiently leveraged to enhance customer consciousness and increase customer satisfaction and loyalty.

Amdocs main products are centered around innovations in “Customer Experience Systems” (CES) including their customer relationship management portfolio. However, there is no “one size fits all approach” where Customer relationship management is concerned and different customers need to be addressed in different ways. CompNova helps you realize the full benefits of an appropriate CRM implementation by creating a solution which fits your needs.

CompNova’s Amdocs CRM technical expertise

Amdocs CES systems and Clarify CRM technology are designed to improve customer experience and provide easy access to customer information across different organizational functions. Its intuitive interface can help increase productivity and reduce employee training time. At CompNova, we help you get the maximum out of your Amdocs CRM system and streamline sales, marketing and customer contact center business processes, reduce sales cycle times and improve customer acquisition and retention.

CompNova offers a comprehensive set of services spread across the Amdocs framework CRM spectrum, including customer interaction, sales, marketing and service functions. We offer consulting services, implementation/rollout, upgrade and application development and maintenance services.

CompNova’s differentiating factors

Choosing CompNova to help with your CRM implementation and integration has the following pluses:

  • Large pool of Amdocs-certified and CRM trained professionals with sizable domain experience behind them
  • Our experience with multiple successful Amdocs Clarify CRM project deployments, integrations and upgrades will help us bring the cost of implementing CRM in your organization down.
  • Adherence to industry best practices and quality standards and usage of right CRM tools and process aids for efficient management of CRM lifecycle management services
  • Improved tools at customer contact centers to help your business build customer contact points and gain a 360 degree view of your customers
  • Utilization of new avenues to collect, analyze and build on customer data. With the explosion of new methods of communication such as social networking and telemarketing etc, there are new ways to reach customers and businesses need to evolve their go-to-market strategy. We help you achieve this easily.

CompNova has wide-ranging expertise and technical domain experience with a host of successful implementations, upgrades and integrations with legacy systems behind us.  We can help with your Amdocs CRM implementation and support services. Contact us with your Amdocs CRM requirements and we will provide you with a customized solution that will give you maximum value.

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CompNova philanthropic efforts are conducted worldwide through the voluntary efforts of CompNova employees and the financial and administrative support of the CompNova Foundation.

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