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Microsoft

The Microsoft Dynamics advantage

Microsoft is one of the key players in the ERP spectrum, with their primary products being Microsoft Dynamics AX, Dynamics GP, Dynamics NAV and Dynamics SL. Microsoft’s support and the familiar look-and-feel of Microsoft products makes it easier to use for employees. The Dynamics software suite is primarily geared for mid to enterprise size businesses.

Our Microsoft ERP expertise spans across the entire range of the Dynamics software spectrum. Our Microsoft ERP competence provides for the following:

  • Adoption of industry best practices to leverage the strategic business benefits offered by choosing the Microsoft Dynamics platform
  • We help you in your software platform selection, deployment, custom development, post-implementation support, system tuning and training services for the platform
  • Cloud-computing ERP solutions with Microsoft’s new Dynamics NAV offers ERP as a SaaS option (Software as a Service) which can cut costs for mid-size businesses as they don’t need to invest in expensive hardware and other resources.
  • Consulting and Business Intelligence services, including project planning and business process mapping to help our clients customize the software in a way that facilitates easier future upgrades

The Compnova Microsoft ERP edge

At CompNova, we work hard to bring value to our customers. By choosing to partner with us, you can benefit from:

  • Well-trained and certified Dynamics ERP professionals who bring their vast business expertise and technical know-how to the table
  • Rapid, cost-effective Microsoft Dynamics deployment, management, upgrade and maintenance solutions
  • Effective Microsoft ERP integration with other legacy systems
  • Improved output by streamlining existing business processes using the right ERP tools and implementations

CompNova has wide-ranging expertise and experience and a host of successful Microsoft ERP implementations behind us. We are proficient in dealing with single-site, multi-site and global business deployments. Contact us with your Microsoft Dynamics ERP requirements and we will provide you with a customized solution that will help you in your enterprise planning solutions.

SAP

Building customer relationships that last is the key mantra for any successful business. Access to all customer data and interactions in an easy-to-understand format can help you gain valuable insights into your customer’s expectations and needs. This will empower you to improve your processes and build customer loyalty.

At CompNova, we provide end-to-end CRM services that help you to leverage your customer relationships better and boost efficiency and profits.

CompNova’s SAP CRM expertise

Our solid technical expertise coupled with our vast CRM experience on live SAP CRM projects helps you leverage the SAP advantage to the maximum and create intuitive and efficient solutions for your customers. Our SAP CRM competency is backed by world class methods and best practices followed by industry leaders. We offer services across key SAP CRM business functions:

  • Marketing: Helps your marketing function to gain key insights using business intelligence to maximize customer retention and gain customer confidence.
  • Sales: Our consulting service helps your sales function to achieve better planning by data analysis of customer interactions. We enable you streamline different sales processes across different service areas.
  • Service: We help your business to achieve customer satisfaction and loyalty through use of customer service centers, partner channel management and e-service options.
  • Customer service center: We help organizations maximize customer loyalty by driving customer-targeted campaigns and improving overall customer service.
  • E-commerce solutions: Using web-based solutions, we help improve your customers’ online user experience and provide them with easy self-service options.
  • IT service: We help you to enable IT processes to be ITIL-compliant for better management of incidents, tickets, defects etc.

At CompNova, we bring value to our customers

As far as customer relationship management is concerned, choosing the right software and the right CRM service is paramount to achieving your business goals and delivering more value. By choosing CompNova, your business can benefit by leveraging the following,

  • Great pool of certified and certified SAP professionals to help achieve your business goals.
  • Cost-effective and efficient deployments of CRM business solutions with competitive time-to-market ratio
  • Services that span across the CRM domain including consulting, deployment and integration, application upgrade and application management etc.

CompNova has experience being part of a host of successful SAP CRM implementations. Contact uswith your SAP CRM requirements and we will provide you with a customized solution that will help you make customer relationship management a cakewalk.

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Oracle ERP

An integrated ERP system is a key factor for your business to remain competitive and provides the backbone for information retrieval in real time. Having an efficient ERP implementation provides your business seamless cross-functional integration, improves efficiency and reduces costs and risks.

Having the Oracle database as the backend, the Oracle E-business suite delivers several product lines ranging from ERP, CRM, Financials and Inventory to Project Portfolio management, among other core modules and is therefore very popular among businesses to fit their enterprise needs. This, coupled with Oracle’s strong presence in the financial services segments is pushing more businesses across the world to adopt ERP solutions from Oracle.

Compnova’s Oracle ERP solutions

At CompNova, we have a bundle of Oracle ERP related offerings ranging from pre-implementation services like consulting services, implementation and rollout, business process tools, testing and post-implementation tools and services. Our seasoned Oracle Enterprise Application consultants can guide you through options which provide the maximum strategic benefits aligned with the business models, functional needs, technological know-how and other key factors.

Our Oracle ERP services span across the entire spectrum of Oracle’s E-business suite, namely:

  • Oracle Implementation , Rollout and Upgrade services

Our implementation methodology reduces deployment time, assesses costs and risks before implementation and ensures smooth transition from legacy systems.

  • Oracle Application Management services

At CompNova, we provide round-the-clock support for maintenance of different modules and reduce the costs and risks of maintenance. Applications management and constant alignment to current and changing business scenarios and process is the key to help businesses move towards efficiency and reduces costs. But since it is difficult to have the right competencies in-house, your business can leverage from our Oracle ERP expertise from both a business and technical perspective.

  • Oracle testing services

Our core testing competency facilitates smooth implementation and testing of various use case scenarios thereby reducing the time to market and improving efficiency and cost of implementation.

The Compnova Oracle ERP edge

When you choose Compnova, you get:

  • Highly skilled and experienced Oracle professionals
  • Cost-effective ERP deployment, management, upgrade and maintenance solutions
  • Smooth and efficient Oracle ERP integration with other legacy systems
  • Improved profitability, efficiency and control through value addition gained from usage of the right ERP tools and implementations

CompNova has wide-ranging expertise and experience with a host of successful implementations behind us. We can help with your Oracle Apps and Oracle e-business implementations and other Oracle-related services. Contact us with your Oracle ERP requirements and we will provide you with a customized solution that will help you in your enterprise requirements.

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Amdocs

In today’s business scenario, creating, developing and maintaining customer relationships is crucial to business profitability. Organizations need to ensure that all customer service channels and contact points are sufficiently leveraged to enhance customer consciousness and increase customer satisfaction and loyalty.

Amdocs main products are centered around innovations in “Customer Experience Systems” (CES) including their customer relationship management portfolio. However, there is no “one size fits all approach” where Customer relationship management is concerned and different customers need to be addressed in different ways. CompNova helps you realize the full benefits of an appropriate CRM implementation by creating a solution which fits your needs.

CompNova’s Amdocs CRM technical expertise

Amdocs CES systems and Clarify CRM technology are designed to improve customer experience and provide easy access to customer information across different organizational functions. Its intuitive interface can help increase productivity and reduce employee training time. At CompNova, we help you get the maximum out of your Amdocs CRM system and streamline sales, marketing and customer contact center business processes, reduce sales cycle times and improve customer acquisition and retention.

CompNova offers a comprehensive set of services spread across the Amdocs framework CRM spectrum, including customer interaction, sales, marketing and service functions. We offer consulting services, implementation/rollout, upgrade and application development and maintenance services.

CompNova’s differentiating factors

Choosing CompNova to help with your CRM implementation and integration has the following pluses:

  • Large pool of Amdocs-certified and CRM trained professionals with sizable domain experience behind them
  • Our experience with multiple successful Amdocs Clarify CRM project deployments, integrations and upgrades will help us bring the cost of implementing CRM in your organization down.
  • Adherence to industry best practices and quality standards and usage of right CRM tools and process aids for efficient management of CRM lifecycle management services
  • Improved tools at customer contact centers to help your business build customer contact points and gain a 360 degree view of your customers
  • Utilization of new avenues to collect, analyze and build on customer data. With the explosion of new methods of communication such as social networking and telemarketing etc, there are new ways to reach customers and businesses need to evolve their go-to-market strategy. We help you achieve this easily.

CompNova has wide-ranging expertise and technical domain experience with a host of successful implementations, upgrades and integrations with legacy systems behind us.  We can help with your Amdocs CRM implementation and support services. Contact us with your Amdocs CRM requirements and we will provide you with a customized solution that will give you maximum value.

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