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Enquiry

Amdocs

In today’s business scenario, creating, developing and maintaining customer relationships is crucial to business profitability. Organizations need to ensure that all customer service channels and contact points are sufficiently leveraged to enhance customer consciousness and increase customer satisfaction and loyalty.

Amdocs main products are centered around innovations in “Customer Experience Systems” (CES) including their customer relationship management portfolio. However, there is no “one size fits all approach” where Customer relationship management is concerned and different customers need to be addressed in different ways. CompNova helps you realize the full benefits of an appropriate CRM implementation by creating a solution which fits your needs.

CompNova’s Amdocs CRM technical expertise

Amdocs CES systems and Clarify CRM technology are designed to improve customer experience and provide easy access to customer information across different organizational functions. Its intuitive interface can help increase productivity and reduce employee training time. At CompNova, we help you get the maximum out of your Amdocs CRM system and streamline sales, marketing and customer contact center business processes, reduce sales cycle times and improve customer acquisition and retention.

CompNova offers a comprehensive set of services spread across the Amdocs framework CRM spectrum, including customer interaction, sales, marketing and service functions. We offer consulting services, implementation/rollout, upgrade and application development and maintenance services.

CompNova’s differentiating factors

Choosing CompNova to help with your CRM implementation and integration has the following pluses:

  • Large pool of Amdocs-certified and CRM trained professionals with sizable domain experience behind them
  • Our experience with multiple successful Amdocs Clarify CRM project deployments, integrations and upgrades will help us bring the cost of implementing CRM in your organization down.
  • Adherence to industry best practices and quality standards and usage of right CRM tools and process aids for efficient management of CRM lifecycle management services
  • Improved tools at customer contact centers to help your business build customer contact points and gain a 360 degree view of your customers
  • Utilization of new avenues to collect, analyze and build on customer data. With the explosion of new methods of communication such as social networking and telemarketing etc, there are new ways to reach customers and businesses need to evolve their go-to-market strategy. We help you achieve this easily.

CompNova has wide-ranging expertise and technical domain experience with a host of successful implementations, upgrades and integrations with legacy systems behind us.  We can help with your Amdocs CRM implementation and support services. Contact us with your Amdocs CRM requirements and we will provide you with a customized solution that will give you maximum value.

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Privacy Policy

CompNova Respects Your Privacy

CompNova is committed towards protecting your privacy. We believe that the responsible use of personal information collected on our website is critical to our business objectives and reputation. Our Privacy Policy informs you of our privacy practices and details the steps we take to protect your personal information.

  • The information provided by you through our contact mailboxes, contact forms, and/or through the registration processes on our website determines the complete extent and type of information we receive from you.
  • Unless we obtain your permission to use your personal information for other purposes, all use of personally identifiable information is in response to your requests and in order to provide you with information about CompNova’s services. For example, if you send us an e-mail message requesting information about a particular service offered by CompNova, we will use your e-mail address and other information supplied by you to respond to your request. Similarly, if you send us your resume or curriculum vitae (CV) to apply online for a position with CompNova, we will use the information provided to match you with available opportunities.
  • Our website’s enquiry form may invite you to register and provide information about yourself. We use all such information to personalize your online experience and to deliver the content most suited to your needs. Such usage can also be used to update registration information or facilitate cancellation in case you no longer wish to receive information from us.
  • All personal information provided will be retained only for as long as necessary to fulfill the purposes for which the information was collected or as required by law. On no account will this information be sold, distributed, leased or shared with third parties except as necessary to carry out our business or as required by law.
  • Personal data collected by CompNova may be transferred to other member firms of CompNova International when the necessity arises to meet the purpose for which you have submitted the information. This entails that all personal data submitted to CompNova electronically, is inclusive of explicit consent to trans-border transmission of data collected via CompNova's website.
  • Your personal information and any data you provide is protected from loss, misuse, alteration or unintentional destruction by our superior technological and operational security policies and procedures. We additionally ensure that all personnel who have access to the data are adequately informed by the signing of privacy statements, to maintain the confidentiality of such information.
  • We strictly endorse and enforce the protection of children's privacy in an online environment. Our sites are not intentionally designed for or directed at children under the age of 18 years. Our policy includes the provision to never knowingly collect or maintain information about anyone under the age of 18.

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TIBCO

CompNova’s EAI expertise

The relevance of EAI (Enterprise Application Integration) in today’s business scenario   has increased significantly as organizations realize the need for real-time availability of data across different systems and linking of different business processes. Ability to consolidate, coordinate and seamlessly integrate different systems and application modules increases organizational efficiency and hence profitability.

Typically, most enterprises have a host of legacy systems all supporting different databases, operating systems and platforms. The need for a common framework to successfully link the disparate systems by a common interface, so that they can seamlessly function together, is a high-priority enterprise-wide requirement.

CompNova’s TIBCO-certified professionals possess the technical skills and the domain expertise to help your business with complex integrations and migration from legacy systems.

CompNova provides EAI application integration services using TIBCO products and a wide range of services including:

  • EAI architecture consulting
  • Implementation of EAI integration solutions across the organization
  • Integration with legacy systems
  • Upgrade and support services
  • TIBCO Adapter framework services

CompNova’s TIBCO competency

The main challenge organizations face is the lack of qualified manpower to handle complex integration scenarios as well as to analyze business processes across cross-functional units and streamline with the organizational growth objectives. CompNova’s dedicated team of TIBCO-certified professionals has a host of successful deployments and migrations behind them, have experience in multiple industry verticals and are thus well-equipped to handle complex integration solutions. By engaging with us for your TIBCO integration services, you get:

  • Cost-effective and faster time-to-market solutions
  • Usage of BAM (Business Activity Monitoring) tools by TIBCO for business data analysis- provides real-time visibility across the enterprise.
  • Analysis of business objectives and business process management goals
  • We create value for your business through use of industry best practices, proven integration methodologies, testing methodologies and world-class quality assurance standards.
  • Maximize the operating efficiency by bringing down new process cycle time and facilitate addition of new modules without disruption of existing business processes.

CompNova has the domain expertise and experience to help with your TIBCO implementations and other EAI services. If you are evaluating using TIBCO software solutions, upgrading an existing solution, need qualified assistance or training on application integration products and services, then Contact us with your EAI requirements. We can provide you with a customized solution that will help you in your enterprise integration requirements.

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CompNova philanthropic efforts are conducted worldwide through the voluntary efforts of CompNova employees and the financial and administrative support of the CompNova Foundation.

Our testimonials

CompNova is the best company I have worked with. They have provided the best services . They have an excellent process which enables them to meet the client requirements accurately. They have an uncanny ability to understand very quickly the needs of the clients and how best to meet them.
Pat Crossan, Managing Director, CSX
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Top qualities: Great Results, Good Value, High Integrity CompNova has been a national primary vendor for us for over 7 years. They have provided us with a wide variety of services. Their technical resources have always matched or exceeded our expectations. No wonder they are #1 vendor in the categories they compete! I am sure that we will continue to depend on them.
Director – Major Telecom Services Company
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CompNova has consistently provided outstanding service! Their ability to deliver creative & cost-effective solutions under extremely tight deadlines is amazing. The flexibility and personal service that CompNova provides is beyond compare. I don\'t know what we\'d do without them!
Vice President – IT Major Publishing Company
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Just a short note to thank CompNova for their world-class service in Applications Maintenance. Their team was very diligent and hard working. They worked hard against very aggressive dead lines and completed the project on time. We found the technical support team to be impeccable.
Director – Applications Services Major Healthcare
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CompNova was given the task of developing a data warehouse for our marketing department a few years ago. They brought in an expert team and completed the task on time and under budget! Their staff was very knowledgeable…they brought our team also up to speed in a very short time. Based on this performance, we have given them several projects, and have never been disappointed in the quality of their work. CompNova have always provided sound advice on the best technology to implement. We are more than satisfied that we have invested in a top-notch organization that met our needs with timely and reliable performance.
Director -Major Healthcare Services Provider
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