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Privacy Policy

CompNova Respects Your Privacy

CompNova is committed towards protecting your privacy. We believe that the responsible use of personal information collected on our website is critical to our business objectives and reputation. Our Privacy Policy informs you of our privacy practices and details the steps we take to protect your personal information.

  • The information provided by you through our contact mailboxes, contact forms, and/or through the registration processes on our website determines the complete extent and type of information we receive from you.
  • Unless we obtain your permission to use your personal information for other purposes, all use of personally identifiable information is in response to your requests and in order to provide you with information about CompNova’s services. For example, if you send us an e-mail message requesting information about a particular service offered by CompNova, we will use your e-mail address and other information supplied by you to respond to your request. Similarly, if you send us your resume or curriculum vitae (CV) to apply online for a position with CompNova, we will use the information provided to match you with available opportunities.
  • Our website’s enquiry form may invite you to register and provide information about yourself. We use all such information to personalize your online experience and to deliver the content most suited to your needs. Such usage can also be used to update registration information or facilitate cancellation in case you no longer wish to receive information from us.
  • All personal information provided will be retained only for as long as necessary to fulfill the purposes for which the information was collected or as required by law. On no account will this information be sold, distributed, leased or shared with third parties except as necessary to carry out our business or as required by law.
  • Personal data collected by CompNova may be transferred to other member firms of CompNova International when the necessity arises to meet the purpose for which you have submitted the information. This entails that all personal data submitted to CompNova electronically, is inclusive of explicit consent to trans-border transmission of data collected via CompNova's website.
  • Your personal information and any data you provide is protected from loss, misuse, alteration or unintentional destruction by our superior technological and operational security policies and procedures. We additionally ensure that all personnel who have access to the data are adequately informed by the signing of privacy statements, to maintain the confidentiality of such information.
  • We strictly endorse and enforce the protection of children's privacy in an online environment. Our sites are not intentionally designed for or directed at children under the age of 18 years. Our policy includes the provision to never knowingly collect or maintain information about anyone under the age of 18.
Oracle

Being aware of your customer’s needs and handling them effectively is key to providing better customer service and building customer loyalty. An effective CRM system can create better communication channels, collect and analyze vital data on customer interactions and identify new sales and marketing opportunities.

At CompNova, we provide CRM services spanning the entire spectrum of organizational functions. From CRM consulting and business needs analysis, implementation/ rollout and integration to application management and customer service, we do it all.

CompNova’s Oracle Siebel CRM expertise

Oracle Siebel CRM is one of the most widely used and comprehensive CRM solutions in the market today. Implementing Oracle Siebel CRM in your organization requires more than just technical implementation. At CompNova, our knowledge of industry business processes and best practices, combined with our ability to align our solutions with the strategic business goals of the organization, can help your business realize the fruits of investing in CRM.

CompNova’s Siebel CRM portfolio covers a broad range of cross-functional business functions as well as consulting services to leverage the hosted or on-demand services of Oracle CRM,

  • Sales
  • Marketing
  • Contact center
  • Partner relationship management
  • Business analytics

We provide business strategies and technical know-how to handle implementation, upgrade and usage of the CRM tools for the automation of data collection, analysis, report building and database management.

The CompNova Oracle CRM edge

At CompNova, we help you build and maintain customer relationships, streamline processes, improve efficiency and reduce costs. Working with us will help you gain several benefits. We provide:

  • Certified Oracle professionals who can help with your CRM implementation and deployments. Our solutions will empower you with the tools required to create far-reaching business strategies and achieve your business goals.

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SAP

Building customer relationships that last is the key mantra for any successful business. Access to all customer data and interactions in an easy-to-understand format can help you gain valuable insights into your customer’s expectations and needs. This will empower you to improve your processes and build customer loyalty.

At CompNova, we provide end-to-end CRM services that help you to leverage your customer relationships better and boost efficiency and profits.

CompNova’s SAP CRM expertise

Our solid technical expertise coupled with our vast CRM experience on live SAP CRM projects helps you leverage the SAP advantage to the maximum and create intuitive and efficient solutions for your customers. Our SAP CRM competency is backed by world class methods and best practices followed by industry leaders. We offer services across key SAP CRM business functions:

  • Marketing: Helps your marketing function to gain key insights using business intelligence to maximize customer retention and gain customer confidence.
  • Sales: Our consulting service helps your sales function to achieve better planning by data analysis of customer interactions. We enable you streamline different sales processes across different service areas.
  • Service: We help your business to achieve customer satisfaction and loyalty through use of customer service centers, partner channel management and e-service options.
  • Customer service center: We help organizations maximize customer loyalty by driving customer-targeted campaigns and improving overall customer service.
  • E-commerce solutions: Using web-based solutions, we help improve your customers’ online user experience and provide them with easy self-service options.
  • IT service: We help you to enable IT processes to be ITIL-compliant for better management of incidents, tickets, defects etc.

At CompNova, we bring value to our customers

As far as customer relationship management is concerned, choosing the right software and the right CRM service is paramount to achieving your business goals and delivering more value. By choosing CompNova, your business can benefit by leveraging the following,

  • Great pool of certified and certified SAP professionals to help achieve your business goals.
  • Cost-effective and efficient deployments of CRM business solutions with competitive time-to-market ratio
  • Services that span across the CRM domain including consulting, deployment and integration, application upgrade and application management etc.

CompNova has experience being part of a host of successful SAP CRM implementations. Contact uswith your SAP CRM requirements and we will provide you with a customized solution that will help you make customer relationship management a cakewalk.

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CompNova philanthropic efforts are conducted worldwide through the voluntary efforts of CompNova employees and the financial and administrative support of the CompNova Foundation.

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