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Compnova Menu
Compnova Menu

BPO

Opting for a Business Process Outsourcing (BPO) solution, has been proved to be the most successful way to minimize your operating costs and maximize your revenue. Apart from adding value to your business and increasing your productivity, a customized BPO solution can bring in the extra revenue and undivided attention needed to develop your core competencies.

At CompNova, our sophisticated BPO services are designed to stimulate business growth and maximize potential. Whatever your peripheral needs are, ranging from management of all your important data to trouble shooting technical problems to roping in potential customers, our BPO services cover all specifics allowing you to concentrate on your major business goals. Our innovative technologies and strategic implementation system further ensure that the highest possible quality standards are maintained.

CompNova offers BPO services across various verticals

CompNova offers specialized BPO solutions for a wide range of vertical-specific processes. Our client-centric solutions bring about greater flexibility, higher operational effectiveness and low operating costs through process assessment, process standardization and process re-engineering. We offer BPO support along the following verticals:

  • Technical Support
  • Back Office Support
  • Virtual Assistance
  • Database Management
  • Customer Support
  • Product Support
  • Remote Infrastructure Support
  • Inbound Call Center Services
  • Outbound Call Center Services

In addition to the above we also provide IT Helpdesk Services, Enterprise Helpdesk Services, Financial and Accounting Services, and Disaster Recovery and Business Continuity Services.

Why choose CompNova?

At CompNova, before embarking on any project, we first provide our clients with a clear and precise idea of how our BPO solutions can enhance their productivity and reduce costs through our specialized processes of assessment, standardization and re-engineering. Built on a foundation of process and domain expertise, our BPO solutions are guaranteed to bring about a marked improvement in your bottom line.

Here are our differentiators:

  • Provision of well-defined BPO processes
  • Availability of robust call center technologies
  • 24x7x365 call center support
  • Domain and process specific knowledge
  • Customized BPO services according to client needs
  • Major cost reductions
  • High rate of sales conversions
  • Effective BPO solutions for varying call center needs
  • Advanced processes maximizing high returns on investment
  • BS7799 standard based Information Security Management System (ISMS)

Join our extensive list of satisfied clients from around the world.This email address is being protected from spambots. You need JavaScript enabled to view it. now with your business specific need and we will get back with a comprehensive BPO model that is sure to maximize your business potential.

Engineering ser

Accurate engineering design and accelerated product innovation play a key role in the product lifecycle management process as it increases product quality, reduces time to market ratio and enables cost-competitive pricing. This can become a hurdle if engineering is not a part of your core competency and yet you require the specialized skills and software proficiency to ensure the success of your product.

We at CompNova provide expert engineering solutions, and other value-added services allowing you to concentrate on your core business activities and stay assured that all your diverse engineering requirements are being met. Our customized Engineering Services range across several industry sectors, including, Automotive, Utilities, Marine, Telecom, Plant Design, Heavy Engineering, Transportation (Automotive Navigation and Railroad), Life Sciences and Government Sector Units.

CompNova's Technical Expertise

At CompNova, our Engineering Services extend across the entire lifecycle of a product right from product conceptualization and prototyping to manufacturing and support. Our engineers are adept at using the following tools and technologies.

AutoCAD / Inventor, SolidWorks, Pro/Engineer, Unigraphics, I-Deas, CATIA V4 and V5, Ansys, Hypermesh, Fluent, XSteel, RSA, SFRAME, ORION, RAM, GTS Strudl, ETABS, CADS, STAAD, Architectural Desktop (ADT), ArchiCAD, Rivet, 3D Studio Max, Adobe Photoshop, VBA programming in AutoCAD / SolidWorks, Visual Lisp programming and Automation: Excel / macros / programming

Benefits of using CompNova's Engineering Services

Choosing CompNova as your Engineering Services provider comes with a lot of benefits. When you choose us you gain a host of value-added services that include, improved product efficiency, data design management, conception of improved designs, easy migration from one design platform to another, analysis of design problems and adaption to new software releases. Additionally, we also include the provision of engineering software customization services that create custom interfaces to handle routine/repetitive design tasks.

Our other benefits include:

  • Assurance of high quality standards and processes
  • Adherence to all regulatory compliances including Product IP protection
  • Metric based delivery focused on driving SLA based savings to clients
  • Experience in building and scaling dedicated Delivery Centers
  • Accelerated product innovation
  • Delivery of successful mechatronic products
  • Customized software to meet your specific needs
  • Stringent security measures regarding site, personnel, network and data security

When it comes to providing Engineering Services, our work speaks for itself. Our global clients will vouch for our impeccable standards of quality and security.Contact Us with your requirements and we will get back to you with more details.

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Enterprise Inte

Is your business in need of a solution that improves performance across your entire application infrastructure? Are you searching for a flexible enterprise integration service that can help you remain competitive and embrace new opportunities by lowering costs?

We at CompNova have both the experience and technological expertise to provide a structured information processing and delivery framework that concentrates on the four major elements of a business operation, i.e., the business, the people associated with it, the processes and the IT infrastructure. Our enterprise integration services can be further customized enabling you to build on existing assets and reduce the total cost of ownership (TCO) of applications.

Enterprise Integration services offered by CompNova

We offer Enterprise Integration services in three critical areas:

  • Enterprise application integration/Intra-enterprise integration
  • Legacy integration
  • B2B and B2C integration

Our Enterprise Integration services are designed to help

  • develop a comprehensive plan to help ensure a well-supported implementation
  • plan and prioritize the effort and costs of IT initiatives needed to achieve your business objectives
  • define an effective strategy for using current and anticipated applications and technologies
  • deploy your solutions and required infrastructure into your production environment

Technological Expertise at CompNova

At CompNova our proficiency in integration technology includes the use of state-of-the-art middleware products, applications and tools, and is sustained by our experience and expertise in the field of ERP, SCM, CRM, data warehousing and e-commerce. We have also formed strategic partnerships with leading application and technology vendors including IBM, Oracle, Microsoft®, SAP, webMethods and Sun to further strengthen our Enterprise Integration services.

Benefits of using CompNova’s Enterprise Integration Solutions

Enterprise application integration offers immense benefits including increased efficiencies, data accuracy and security, and improved customer and partner satisfaction. On the whole a successful enterprise integration project can directly benefit the company’s bottom line.

CompNova’s Enterprise Integration solutions come with the following organizational benefits:

  • Increased data quality through collaboration within the organization
  • Consolidate business processes
  • Unified data view and processes
  • Creation of new functional opportunities
  • Legacy system integration
  • Improved customer retention and loyalty
  • Quicker decision-making capabilities
  • Reduced response time
  • Increased operational efficiency and strategic capabilities
  • Reduction in overall operational expenses
  • Unrestricted flow of information

Contact us today and we will put together our exceptional expertise, alliances and methodologies to deliver a customized enterprise integration solution that meets all of your business needs.

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Business Proces

The goal of any Business Process Management (BPM) solution is to use a systematic approach to bring about greater effectiveness and efficiency within an organization’s working environment. Furthermore, implementing an effective BMP solution can lead to better business agility through process automation and optimization.

CompNova offers end-to-end BPM services and solutions based on advanced frameworks, methodologies, and product expertise. By establishing our BPM vision on the synergistic balance between people, processes and technology, we are able to design, monitor, and execute your business processes effectively to provide a cost-effective process platform that is best suited to your enterprise.

BPM solutions offered by CompNova:

At CompNova we offer horizontal BPM solutions, vertical BPM solutions and full-service BPM solutions. While our horizontal BPM solutions offer design and development of business solutions with the focus on technology and reuse, our vertical BPM solutions deal with specific sets of coordinated tasks and pre-built templates that can be readily configured and deployed.

Our full-service BPM solutions have five basic components:

  • Process Discovery and Implementation

We help you gain valuable insight into the various processes, technology, and people that are essential in a successful BPM process implementation.

  • Process Modeling and Design

During this phase, we first identify your current business processes and business model. Based on this we create new processes that comply with our BPM governance model. We then deploy the verified processes in accordance with your stated requirements and business goals.

  • Process Optimization

This step ensures that your customized BPM solution is perfected to match your specific business goals.

  • Support and Maintenance

Apart from monitoring and managing the processes deployed in your enterprise, we also offer skilled support round-the-clock to ensure the smooth running of your BPM engagements.

  • Simulation and Testing

Our extensive range of simulation and testing services include using our cost-effective testing models to test your BPM implementation with any testing tool of your choice.

What makes us different?

Our differentiators come from an ongoing understanding of various integration solutions. Added to this, our real-world experience which is based on identifying, designing and working with complex and diverse business processes, enable us to guarantee successful BPM solutions.

Here are our differentiators:

  • Provision of a standardized approach to BPM implementation
  • An extensive range of service offerings
  • Highly proficient teams that bring in a good mix of domain, process and technical knowledge
  • Innovative approaches that drive BPM adoption in varied organizational landscapes
  • Technological competencies in Savvion Business Manager, TIBCO BPM, Metastorm BPM, IBM Process Server, BEA Aqualogic, Oracle SOA, Filenet, jBPM, etc.

Interested in making a change in your current Business Process Management solution? Contact us and we will help you successfully transform your business with a cost-effective BPM solution.

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