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Compnova Menu
Compnova Menu

24 x 7 Support Services

The use of remote support services from locations across the globe has become the standard and most effective way of doing business. Apart from being cost-effective, choosing to opt for remote support services can help you gain the right set of skills combined with superior quality output.

CompNova's 24x7 Support Services covers an unlimited number of support areas including service desks, production support and application maintenance to name a few. Our superior quality service personnel cater to all your technical as well as non-technical needs with equal perfection and dedication. Furthermore, all our services are provided under a strict framework of service level agreements (SLA's) covering all aspects of remote control and diagnostics.

24x7 Support Services offered by CompNova

  • IT Infrastructure Support Services
  • On-call emergency support
  • LCD displays for application monitoring and dashboards
  • Audio facilities including polycom for conference calls and VOIP phones with dedicated bandwidth
  • Video facilities inclusive of video conferencing
  • Dedicated 2 MBPS (1:1) Internet Leased Lines
  • Provision of laptops and high-speed broadband connectivity

  • Remote Support Services
  • Provision of remote support in 24x7, 24x5, 11x5 and 8x5 time brackets
  • SLA driven solutions and services
  • Production support (levels 1,2 and 3) for packaged and custom applications based on the onsite-offshore model
  • Accessibility of integrated process and technology platforms
  • Availability of unlimited organizational resource pool and other shadow resources

  • 24x7 Command Center Services
  • Provision of LCD displays for monitoring
  • Preparation of dashboards
  • Special war rooms for troubleshooting

  • Dedicated ODC Services
  • Provision of dedicated connectivity
  • Availability of isolated networks
  • Secure physical access systems

  • Customized Reporting/ Interactive Dashboard Services
  • Customized reporting services including the provision of customized reports and interactive dashboards to provide assistance for successful decision making.

  • Personnel Management Support Services
  • Customized Personnel Management solutions for all areas of personnel management including team building, communication solutions and training & development.

Why choose CompNova?

When you choose CompNova you gain improved system availability, decreased total cost of ownership and dedicated support that will help you eliminate all critical points of failure.

Here are few of our many advantages:

  • Superior support resources: Our 24x7x365 secure command centers strive to deliver proactive and comprehensive support to end users.
  • Assured data security: At CompNova we ensure that top priority is placed on the security of all data and applications.
  • Constant performance monitoring: Our performance monitoring of remote service delivery and financial costs helps you keep in line with projected costs.
  • Offer of consulting support: Our consulting support is inclusive of crisis management specialists who offer expert suggestions in all areas of IT management, maintenance and support.
  • Cost-effective services: Our customized 24x7 support services come at an attractive price range that can help bring about a significant reduction in overall expenses.

This email address is being protected from spambots. You need JavaScript enabled to view it.today and we can help you find a suitable support solution.

BI and DW

In order to sustain growth and maintain a competitive edge in your business it has become essential to develop and implement an aggressive Business Intelligence and Data Warehousing (BI & DW) solution.

At CompNova, we provide effectively designed BI & DW solutions that are designed to take your organization to the next level through the provision of consolidated, scalable, and cost-effective solutions that deal with commonly recurring problems relating to exploding data volume and data security.

We provide custom-made BI & DW solutions where the main focus is on providing an in-depth understanding of your functional domain which helps us unlock the potential within your organization's data. This in turn is developed to support a quick and effective business intelligence solution.

CompNova offers a wide range of BI & DW solutions that cover all your needs

CompNova’s effectiveness lies in its execution methodologies, innovative design principles, proprietary RUBIC framework of reusable components, and pre-tested BI & DW architecture. This ensures a faster ‘time to market’ rate which in turn enables you to gain better returns on your BI investments.

CompNova’s BI & DW solutions cover the entire spectrum of the data warehousing and business intelligence solutions lifecycle. Our BI & DW solutions are inclusive of

  • Data Integration
  • Master Data Management
  • Data Warehouse Management
  • Data Cleansing
  • Data Quality Management
  • Creation of Dashboards and Reports
  • Advanced Analytics
  • Corporate Performance Management

Why choose CompNova’s BI & DW solutions?

  • Gain increased performance: Our cost-effective BI & DW solutions can help you meet the ever increasing demands of performance and capacity.
  • Improved accessibility: Our specialized features which include high availability, advanced backup, business continuity, and data security can help you monitor and improve the availability of information.
  • Quicker deployment time: Impact your bottom line by gaining a faster time-to-value rate for important business intelligence and analytic initiatives.
  • Reduced TCO: Our state-of-the-art technologies include fast Flash drives, low-cost SATA drives and spin-downs that are guaranteed to reduce your TCO.
  • Easy to deploy and manage appliances: Choosing CompNova’s BI & DW solutions can dramatically simplify your data warehouse and analytics infrastructure.
  • Add partnerships with industry leaders: We also offer our clients the choice to leverage EMC partnerships with all major vendors.

Contact us to discover a sustainable way to convert your data into actionable intelligence that can improve productivity and help the management make better business decisions.

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Enterprise Mobi

The provision of timely access to critical information can play an important role in making vital business decisions and staying ahead of your competition. This is especially true with a fast growing organization that needs quick access to data on its suppliers, investors, and customers.

CompNova provides professional Enterprise Mobility Solutions that assist businesses to execute their mobility strategies through existing enterprise applications and through the creation of new mobile applications that focus on enhancing customer and employee experience. We offer a strategic approach to mobility by offering increased accuracy of centralized data through the convergence of voice and data and make global communications simpler for you.

CompNova's Enterprise Mobility Solutions:

Our extensive experience includes providing Enterprise Mobility Solutions to global customers across a wide a range of verticals such as Manufacturing, Education, Insurance, Retail, Healthcare, Banking and Financial Services. We have successfully implemented customized solutions across mobile platforms including Windows Mobile, BlackBerry, iPhone, iPad, Android, Symbian, J2ME and Brew.

At CompNova, we use our advanced technology and domain expertise to create the most effective technology ecosystem from the many evolving mobile technologies. Our solutions include

  • Providing apt methodologies to select an application delivery approach
  • Creating a consulting framework based on approach and domain knowledge to formulate an enterprise-wide mobility strategy
  • Offering in-depth understanding of rapidly evolving mobile technology solutions for creating a futuristic technology ecosystem
  • Deploying expert teams to implement and update your mobility infrastructure
  • Providing adequate support and management for all existing mobility infrastructure

CompNova's Wide Range of Benefits:

At CompNova we continuously strive to provide innovative avenues for challenging mobility technology options. For the most part, our mobility solutions not only bring marked improvements to the mobile worker but also deliver key enhancements to the broader business process.

Choosing CompNova as your Enterprise Mobility Solutions partner can help you gain the following benefits.

  • Noticeable reductions in operating costs
  • Better management of a decentralized workforce
  • Enhanced data timeliness and overall quality
  • Improved customer satisfaction
  • Greater time reduction in the process cycle
  • Increased end user productivity
  • Better remote mobile device management
  • Compliance with government regulations

Challenged by the complexity involved in finding the right Enterprise Mobility Solution for your enterprise? Contact Usand we will get back with an appropriate mobility solution that is bound to reduce costs, improve operational excellence and enhance customer experience.

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Enterprise Appl

The use of Open Source Software continues to make its mark in the enterprise IT portfolio due to the ability to provide a feature-rich, cost-effective and quick web portal solution.

CompNova’s extensive expertise and understanding of the Open Source Software technology allow us to provide cost-effective and end-to-end Open Source Software services to meet all of your enterprise needs.

Here are some of the reasons as to why Open Source Software technology is the one of the most preferred solutions used for business applications.

  • Open development process including open standards
  • Greater degree of flexibility and vendor independence
  • Substantial reduction in costs when compared to other proprietary software
  • Reduction in total-cost-of-ownership of proprietary solutions
  • Advanced degree of agility due to reductions in development time and time-to-market ratio

Open Source Software services from CompNova:

Right from working within limited budgets, optimizing ROI on new initiatives, integrating with a larger ecosystem to increasing the time-to-market ratio for a new functionality, we can successfully deliver optimal solutions for all your enterprise needs. We offer the following services.

Development and Support Services:

  • Portfolio Analysis
  • Open Source Adoption Consulting
  • Open Source Technology Selection
  • Application Development on Open Source Technologies such as Tomcat, JBOSS, Ingress, MySQL
  • Continuing Support Services
  • Open Source Based Implementations

Migration Services:

  • Solaris to Linux
  • WebLogic/ WebSphere to JBOSS/ Tomcat migration
  • Sybase/Oracle/Informix to Ingress migration
  • Documentum to Alfresco migration

Benefits of using CompNova’s Open Source Software services:

CompNova’s extensive experience in the IT sector works as a major advantage in providing clients with Open Source Software Solutions across various verticals including Rich Internet Applications, Portal, Content Management & Collaboration (PCC), Business Intelligence, Application/Web Servers, Service Oriented Architecture and Workflows, Business Process Management, Mobile Computing, and Distributed Computing.

Choosing CompNova can also help you gain the following business and technological benefits.

  • Availability of SLA-driven product support
  • Provision of a robust governance model and well-defined policies at the organizational level
  • Integration and migration with commercial and/or open source products
  • Expert dealing with all OSS licensing issues linked to the organization’s IP
  • Assurance of product viability and sustenance over a long period of time
  • Provision of security compliance of all open source products

CompNova’s open source solutions can help you carve a position for yourself in the enterprise IT portfolio. Contact us and we will get back to you with more details on our Open Source Software services.

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Latest News

CompNova philanthropic efforts are conducted worldwide through the voluntary efforts of CompNova employees and the financial and administrative support of the CompNova Foundation.

Our testimonials

CompNova is the best company I have worked with. They have provided the best services . They have an excellent process which enables them to meet the client requirements accurately. They have an uncanny ability to understand very quickly the needs of the clients and how best to meet them.
Pat Crossan, Managing Director, CSX
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Top qualities: Great Results, Good Value, High Integrity CompNova has been a national primary vendor for us for over 7 years. They have provided us with a wide variety of services. Their technical resources have always matched or exceeded our expectations. No wonder they are #1 vendor in the categories they compete! I am sure that we will continue to depend on them.
Director – Major Telecom Services Company
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CompNova has consistently provided outstanding service! Their ability to deliver creative & cost-effective solutions under extremely tight deadlines is amazing. The flexibility and personal service that CompNova provides is beyond compare. I don\'t know what we\'d do without them!
Vice President – IT Major Publishing Company
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Just a short note to thank CompNova for their world-class service in Applications Maintenance. Their team was very diligent and hard working. They worked hard against very aggressive dead lines and completed the project on time. We found the technical support team to be impeccable.
Director – Applications Services Major Healthcare
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CompNova was given the task of developing a data warehouse for our marketing department a few years ago. They brought in an expert team and completed the task on time and under budget! Their staff was very knowledgeable…they brought our team also up to speed in a very short time. Based on this performance, we have given them several projects, and have never been disappointed in the quality of their work. CompNova have always provided sound advice on the best technology to implement. We are more than satisfied that we have invested in a top-notch organization that met our needs with timely and reliable performance.
Director -Major Healthcare Services Provider
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