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Compnova Menu
Compnova Menu

24 x 7 Support Services

The use of remote support services from locations across the globe has become the standard and most effective way of doing business. Apart from being cost-effective, choosing to opt for remote support services can help you gain the right set of skills combined with superior quality output.

CompNova's 24x7 Support Services covers an unlimited number of support areas including service desks, production support and application maintenance to name a few. Our superior quality service personnel cater to all your technical as well as non-technical needs with equal perfection and dedication. Furthermore, all our services are provided under a strict framework of service level agreements (SLA's) covering all aspects of remote control and diagnostics.

24x7 Support Services offered by CompNova

  • IT Infrastructure Support Services
  • On-call emergency support
  • LCD displays for application monitoring and dashboards
  • Audio facilities including polycom for conference calls and VOIP phones with dedicated bandwidth
  • Video facilities inclusive of video conferencing
  • Dedicated 2 MBPS (1:1) Internet Leased Lines
  • Provision of laptops and high-speed broadband connectivity

  • Remote Support Services
  • Provision of remote support in 24x7, 24x5, 11x5 and 8x5 time brackets
  • SLA driven solutions and services
  • Production support (levels 1,2 and 3) for packaged and custom applications based on the onsite-offshore model
  • Accessibility of integrated process and technology platforms
  • Availability of unlimited organizational resource pool and other shadow resources

  • 24x7 Command Center Services
  • Provision of LCD displays for monitoring
  • Preparation of dashboards
  • Special war rooms for troubleshooting

  • Dedicated ODC Services
  • Provision of dedicated connectivity
  • Availability of isolated networks
  • Secure physical access systems

  • Customized Reporting/ Interactive Dashboard Services
  • Customized reporting services including the provision of customized reports and interactive dashboards to provide assistance for successful decision making.

  • Personnel Management Support Services
  • Customized Personnel Management solutions for all areas of personnel management including team building, communication solutions and training & development.

Why choose CompNova?

When you choose CompNova you gain improved system availability, decreased total cost of ownership and dedicated support that will help you eliminate all critical points of failure.

Here are few of our many advantages:

  • Superior support resources: Our 24x7x365 secure command centers strive to deliver proactive and comprehensive support to end users.
  • Assured data security: At CompNova we ensure that top priority is placed on the security of all data and applications.
  • Constant performance monitoring: Our performance monitoring of remote service delivery and financial costs helps you keep in line with projected costs.
  • Offer of consulting support: Our consulting support is inclusive of crisis management specialists who offer expert suggestions in all areas of IT management, maintenance and support.
  • Cost-effective services: Our customized 24x7 support services come at an attractive price range that can help bring about a significant reduction in overall expenses.

This email address is being protected from spambots. You need JavaScript enabled to view it.today and we can help you find a suitable support solution.

BI and DW

In order to sustain growth and maintain a competitive edge in your business it has become essential to develop and implement an aggressive Business Intelligence and Data Warehousing (BI & DW) solution.

At CompNova, we provide effectively designed BI & DW solutions that are designed to take your organization to the next level through the provision of consolidated, scalable, and cost-effective solutions that deal with commonly recurring problems relating to exploding data volume and data security.

We provide custom-made BI & DW solutions where the main focus is on providing an in-depth understanding of your functional domain which helps us unlock the potential within your organization's data. This in turn is developed to support a quick and effective business intelligence solution.

CompNova offers a wide range of BI & DW solutions that cover all your needs

CompNova’s effectiveness lies in its execution methodologies, innovative design principles, proprietary RUBIC framework of reusable components, and pre-tested BI & DW architecture. This ensures a faster ‘time to market’ rate which in turn enables you to gain better returns on your BI investments.

CompNova’s BI & DW solutions cover the entire spectrum of the data warehousing and business intelligence solutions lifecycle. Our BI & DW solutions are inclusive of

  • Data Integration
  • Master Data Management
  • Data Warehouse Management
  • Data Cleansing
  • Data Quality Management
  • Creation of Dashboards and Reports
  • Advanced Analytics
  • Corporate Performance Management

Why choose CompNova’s BI & DW solutions?

  • Gain increased performance: Our cost-effective BI & DW solutions can help you meet the ever increasing demands of performance and capacity.
  • Improved accessibility: Our specialized features which include high availability, advanced backup, business continuity, and data security can help you monitor and improve the availability of information.
  • Quicker deployment time: Impact your bottom line by gaining a faster time-to-value rate for important business intelligence and analytic initiatives.
  • Reduced TCO: Our state-of-the-art technologies include fast Flash drives, low-cost SATA drives and spin-downs that are guaranteed to reduce your TCO.
  • Easy to deploy and manage appliances: Choosing CompNova’s BI & DW solutions can dramatically simplify your data warehouse and analytics infrastructure.
  • Add partnerships with industry leaders: We also offer our clients the choice to leverage EMC partnerships with all major vendors.

Contact us to discover a sustainable way to convert your data into actionable intelligence that can improve productivity and help the management make better business decisions.

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IT Services

Companies world over have learned that investments in technology can yield rich dividends in the long haul. Even during an economic recession when budgets are being slashed, companies are not shying away from making technology investments. CompNova can be your ideal partner delivering top class IT services and solutions to match your every need. We offer specialized skills in niche areas as well as expertise across verticals.

CompNova offers varied engagement models recommending the one most suited to the client’s needs. We deliver onshore, offshore and even a hybrid model wherein we combine onsite and offshore locations. We have a number of team members of software engineers and subject matter experts spread across our offices in the US and in India who has expertise and extreme years of experience delivering outsourced software services.

We offer a flexible, scalable staffing model with a 24X7 work week, thereby ensuring that your business needs get met as quickly as possible with minimum loss of time.

We can design, plan and deliver world class IT solutions to handle your complex data and expansive system requirements.

IT Solutions:

CompNova’s areas of expertise in IT services are vast and varied. Below are some of our key strengths:

  • Enterprise Resource Planning
  • CRM systems
  • Business Intelligence
  • Telephony solutions
  • Service Oriented Architecture
  • Web and integration technologies
  • Document and knowledge management
  • Asset management solutions
  • Billing and debt management systems
  • STP solutions for independent financial advisors.

End-to-End Solutions:

We provide end-to-end outsourced software solutions catering to the entire lifecycle. We have worked with several Fortune 500 companies in varied sectors streamlining processes, eliminating inefficiencies and implementing solutions to cover the entire scope of their businesses. CompNova is focused on designing technology solutions that work best for you. Over the years, having worked with a plethora of clients, we have developed deep domain knowledge in several sectors. Following are some of the sectors that we have in-depth knowledge and experience in:

  • Banking, Insurance and Financial Services
  • Telecom
  • Manufacturing
  • Healthcare and Life Sciences
  • Energy and Utilities
  • Media and Communications
  • Retail
  • Shipping and Logistics
  • Travel and Hospitality

Companies today need a trusted partner to deliver the whole lifecycle of software solutions in this intensely competitive market. Bringing plenty of value and expertise to the table, CompNova can be that promised partner.

Contact CompNova to implement best in class IT services and solutions that can help you achieve your business goals. Find out why real leading corporation are working with us to eliminate redundancies and streamline operations.

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IT Strategic St

With the present day IT market environment being highly volatile and competitive, it has become extremely vital for companies to possess the ability to change the size and make-up of their IT workforce according to their present needs. At CompNova, our IT strategic staffing solutions provide you with all required capabilities that are needed for your company's IT talent requirements.

Our comprehensive IT staffing solutions include screening, recruiting, hiring, deployment, administration, and ongoing management of technical resources. Our clients are also offered the choice of appointing us as an onsite or offsite managed services provider where we will be directly responsible in managing and staffing a client group or function.

IT Strategic Staffing Services offered by CompNova

At CompNova, we are committed to providing consistent, cost-effective IT staffing, using pre-tested processes and procedures. This has enabled us to provide superior quality technical resources to major IT service providers and large corporate houses.

We provide strategic staffing for a broad range of IT functions comprising of:

  • Project/Program Management
  • Software Development
  • Business Analysis/IT Strategy
  • IT Infrastructure Support
  • Testing/Quality Assurance
  • Design and Engineering Support
  • Application Maintenance and Enhancement
  • System Implementation and Integration
  • Web Development and Maintenance
  • Technical Writing
  • Help Desk

Why choose CompNova as your IT strategic staffing services partner?

When you choose CompNova as your IT strategic services staffing partner you are assured of a guaranteed response to 100% of the requisitions you submit. We ensure that the teams of highly specialized individuals that we supply make an immediate impact on your business. Deciding to use CompNova’s strategic staffing services also provides you with additional benefits that include,

  • Consistent consultant retention throughout your project with less than 10% turnover
  • Dedicated account management and recruitment through data-driven service level agreements
  • Process efficiency through effective co-employment exposure
  • Cost-efficiency through leveraged volume for below-market pricing
  • Faster response rate by ensuring that resumes are available within hours
  • Higher candidate acceptance rate through pre-screening of candidates
  • Fewer hassles through the use of paperless process and single point of contact methods
  • Technology support through the supply of tools for recruiter work flow management, repository management and reporting
  • Additional Support through deployment of Transition Teams and Onsite Presence

CompNova’s valuable market insight, top talent and flexible workforce strategy can help support even your most demanding IT initiatives. Contact us today with your IT staffing needs and we will help you meet your project deadlines with confidence and ease.

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