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SAP

Building customer relationships that last is the key mantra for any successful business. Access to all customer data and interactions in an easy-to-understand format can help you gain valuable insights into your customer’s expectations and needs. This will empower you to improve your processes and build customer loyalty.

At CompNova, we provide end-to-end CRM services that help you to leverage your customer relationships better and boost efficiency and profits.

CompNova’s SAP CRM expertise

Our solid technical expertise coupled with our vast CRM experience on live SAP CRM projects helps you leverage the SAP advantage to the maximum and create intuitive and efficient solutions for your customers. Our SAP CRM competency is backed by world class methods and best practices followed by industry leaders. We offer services across key SAP CRM business functions:

  • Marketing: Helps your marketing function to gain key insights using business intelligence to maximize customer retention and gain customer confidence.
  • Sales: Our consulting service helps your sales function to achieve better planning by data analysis of customer interactions. We enable you streamline different sales processes across different service areas.
  • Service: We help your business to achieve customer satisfaction and loyalty through use of customer service centers, partner channel management and e-service options.
  • Customer service center: We help organizations maximize customer loyalty by driving customer-targeted campaigns and improving overall customer service.
  • E-commerce solutions: Using web-based solutions, we help improve your customers’ online user experience and provide them with easy self-service options.
  • IT service: We help you to enable IT processes to be ITIL-compliant for better management of incidents, tickets, defects etc.

At CompNova, we bring value to our customers

As far as customer relationship management is concerned, choosing the right software and the right CRM service is paramount to achieving your business goals and delivering more value. By choosing CompNova, your business can benefit by leveraging the following,

  • Great pool of certified and certified SAP professionals to help achieve your business goals.
  • Cost-effective and efficient deployments of CRM business solutions with competitive time-to-market ratio
  • Services that span across the CRM domain including consulting, deployment and integration, application upgrade and application management etc.

CompNova has experience being part of a host of successful SAP CRM implementations. This email address is being protected from spambots. You need JavaScript enabled to view it.with your SAP CRM requirements and we will provide you with a customized solution that will help you make customer relationship management a cakewalk.

Microsoft

The Microsoft Dynamics advantage

Microsoft is one of the key players in the ERP spectrum, with their primary products being Microsoft Dynamics AX, Dynamics GP, Dynamics NAV and Dynamics SL. Microsoft’s support and the familiar look-and-feel of Microsoft products makes it easier to use for employees. The Dynamics software suite is primarily geared for mid to enterprise size businesses.

Our Microsoft ERP expertise spans across the entire range of the Dynamics software spectrum. Our Microsoft ERP competence provides for the following:

  • Adoption of industry best practices to leverage the strategic business benefits offered by choosing the Microsoft Dynamics platform
  • We help you in your software platform selection, deployment, custom development, post-implementation support, system tuning and training services for the platform
  • Cloud-computing ERP solutions with Microsoft’s new Dynamics NAV offers ERP as a SaaS option (Software as a Service) which can cut costs for mid-size businesses as they don’t need to invest in expensive hardware and other resources.
  • Consulting and Business Intelligence services, including project planning and business process mapping to help our clients customize the software in a way that facilitates easier future upgrades

The Compnova Microsoft ERP edge

At CompNova, we work hard to bring value to our customers. By choosing to partner with us, you can benefit from:

  • Well-trained and certified Dynamics ERP professionals who bring their vast business expertise and technical know-how to the table
  • Rapid, cost-effective Microsoft Dynamics deployment, management, upgrade and maintenance solutions
  • Effective Microsoft ERP integration with other legacy systems
  • Improved output by streamlining existing business processes using the right ERP tools and implementations

CompNova has wide-ranging expertise and experience and a host of successful Microsoft ERP implementations behind us. We are proficient in dealing with single-site, multi-site and global business deployments. Contact us with your Microsoft Dynamics ERP requirements and we will provide you with a customized solution that will help you in your enterprise planning solutions.

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SAP XI

Why use SAP EAI services?

In today’s IT and business landscape, it is imperative that enterprises have a real-time view of their data and business processes that will enable them to respond quickly to changing market scenarios, customer expectations and global demands. Enterprise Application Integration (EAI) tools and methodologies help to bridge the divide between different monolithic processes and bring them under a common virtual system to ensure that different business units function together cohesively.

SAP PI (Process Integration) formerly known as SAP XI (Exchange Infrastructure) is part of SAP’s NetWeaver platform and forms a part of SAP’s enterprise application integration suite. SAP has been delivering solutions in the form of its SAP PI/XI tools and integration framework, which enables its customers to integrate applications using EAI, as well as with business partners’ applications in its B2B/EDI solutions.

At CompNova we have qualified technical expertise and business knowledge to help you with your SAP PI/XI development. Our workforce includes SAP-certified consultants, architects, developers, integrators, all with years of enterprise integration expertise behind them,

Our services range from:

  • SAP XI Consulting

Our team of business architects and application integrators will evaluate your organization’s SAP XI integration strategy and its suitability to the business needs and B2B requirements of your organization. We also help to foresee and mitigate the costs and risks involved in migration from legacy systems and upgrades, while at the same time improving scalability and optimizing performance.

  • SAP XI Implementation and deployment

CompNova provides the skilled manpower to help you with your SAP PI/XI deployments with our proven integration methodologies.

  • SAP XI support

Application integration is a core part of the overall IT ecosystem of the organization and needs to adapt to changing business scenarios and market changes. We provide round the clock support and assistance to help you with your SAP PI/XI installations.

CompNova’s SAP XI expertise

At CompNova, our track record of SAP XI projects has been impeccable. Our SAP-certified professionals possess the technical background and domain expertise along with SAP Netweaver platform experience to deliver consistently. You will benefit from our:

  • Established enterprise integration methodologies and industry best practices in system and application integration projects
  • Cost-effective solutions with minimum time to market
  • Expertise in integration of non-SAP components into the SAP Netweaver platform. Proven quality assurance and testing methodologies.

CompNova has the expertise and experience to help with your SAP PI/XI implementations and other SAP or EAI-related services. Contact us with your EAI requirements and we can provide you with a customized solution.

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Websphere

CompNova’s EAI technical expertise

To keep up with rapidly changing business scenarios and global customer needs, a seamless flow of data and information across multiple systems is required. Therefore it is imperative for enterprises to organize their data flow and data transfer across cross-functional business units in the organization.

Disparate enterprise applications such as SCM (supply chain management), CRM (customer relationship management), ERP (enterprise resource planning) and various other applications, services and frameworks typically find it difficult to communicate over different operating systems, databases, languages, automation methodologies etc. Many organizations face the challenge of understanding and seamlessly integrating various systems.

At CompNova, our vast CRM, ERP, SCM, data warehousing and enterprise expertise provides you with the technological depth required to handle complex integrations. Effective and successful EAI integrations give your business the competitive edge and gain customer confidence.

CompNova’s Websphere Competency

When you choose Compnova, you get the best of our IBM Websphere application integration middleware technical expertise. Some of the main benefits our dedicated team of Websphere professionals offers include:

  • Expertise in BPM (Business process management)

Improve your business performance with our skills in continuous data analysis, deployment and improvement of end-to-end business processes

  • SOA architecture technical expertise

Our solutions are based on SOA (Service Oriented Architecture) principles and models which facilitate a modular, flexible solution that speeds up time to market and is at the same time scalable and reusable.

  • Business Integration Consulting services

We provide consulting services to review your solution architecture and design, to enhance your business processes or to add new applications and modules.

  • Usage of best-in-class methodologies

Our integration methodologies and industry practices are tailored to align with your organization’s business needs. Our EAI framework ensures a seamless integration between different application modules and services to best leverage your organizational business objectives.

CompNova has the expertise and experience to help with your EAI implementations. We also provide EAI consulting services. Contact us with your application integration requirements and we can provide you with a customized solution that will help you with your integration requirements and optimize business performance.

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